Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website”

Helpful Report

Posted 5 years ago

Hello, Thank you for your great review, We hope to see you again soon, Many Thanks, Prezzybox

Posted 5 years ago

“Have only just placed the order but that was good so I hope the delivery etc goes to plan”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Some of the personalizing parts to orders are quite difficult to use but the website its self has some good gifts on it. No dispatch email so couldtn track it but came days before the estimated delivery so was very happy.”

Helpful Report

Posted 5 years ago

“Loved how easy it was to order and when the cake arrived it was absolutely perfect and tasted great. I would have really appreciated a dispatch confirmation as I did order it late (my fault) and was stressing it wouldn't arrive in time. Apart from that, it was great.”

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Posted 5 years ago

“I have only just placed the order but the system was easy to use and understand but proof of how good the company is will be when I receive the present. However, so far so good.”

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Posted 5 years ago

Hello, Thank you for taking the time to review and for the feedback, We hope to see you again soon! Many Thanks, Prezzybox

Posted 5 years ago

“Microwave slippers arrived promptly and as expected.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Very simple website easy to use and very quick 5 stars however not much choice of cards but on the whole not a bad little business and I hope you flourish 💞”

Helpful Report

Posted 5 years ago

Hello Rachel Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

“Great ideas and good quality”

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Posted 5 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 5 years ago

“Gifts look lovely online, will write another review when i receive my order, dissapointed i couldnt manage to get the free delivery voucher tried a few times, hence 1 less star”

Helpful Report

Posted 5 years ago

Hello Thank you for taking the time to write a review, we are sorry to see you were unable to use your voucher, we will be in touch directly, Speak soon!

Posted 5 years ago

“Very easy to order”

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Posted 5 years ago

Thank you for taking the time to review Prezzybox, We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“I've used prezzybox a few times now and they never let me down Everything I've ordered is perfect”

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Posted 5 years ago

“Delivery was very quick. And products brought look good.”

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Posted 5 years ago

Hi Sarah Thank you so much for taking the time to review Prezzybox. We hope to see you again soon. Many Thanks

Posted 5 years ago

“Highly recommend! Quick and easy to place an order for delivery. I was kept informed of its process and was delivered on time.”

Helpful Report

Posted 5 years ago

Hello xxx, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 5 years ago

“What I would suggest is perhaps have an "is this a gift" box and if ticked we can add a message to the receiver, like 'Happy birthday, with love from..." Maybe i missed it as it was my first time on your site. Otherwise, a great selection of gifts!”

Helpful Report

Posted 5 years ago

Thank you for your lovely review and the feedback. We hope to see you again very soon. Many Thanks Prezzybox

Posted 5 years ago

“Haven't received my items yet, hence the 4 star review, but navigating the site was really easy!”

Helpful Report

Posted 5 years ago

Hello Cassie Thank you for taking the time to review our company, you will receive a separate email to review your order. We are happy to see you found the Prezzybox site easy to use. We hope to see you again soon! Thanks, Prezzybox.

Posted 5 years ago

“Lots of variety”

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Posted 5 years ago

Hello We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“It has good clear photos of items and is a very easy to use website. Delivery is quick too. Would recommend to friends.”

Helpful Report

Posted 5 years ago

Hello Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

Hello We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“order not received yet but on line service good”

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Posted 5 years ago

“Came very quickly and was exactly what it said it was.”

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Posted 5 years ago

Hello We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“Great ideas and gifts will be ordering again, the personalized editing process give me a bit of hassle on my phone but other then that was great.”

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Posted 5 years ago

Thank you so much for taking the time to write a lovely review and for the feedback! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 5 years ago

Prezzybox is rated 4.5 based on 58,292 reviews