Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

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Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gifts and speedy delivery”

Helpful Report

Posted 5 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“Delivery costs a bit steep”

Helpful Report

Posted 5 years ago

Hello Darren Thank you for taking the time to review Prezzybox and the feedback. We hope to see you again soon!

Posted 5 years ago

“Arrived in perfect condition. Exactly as pictured.”

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Posted 5 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 5 years ago

“I haven seen yet the product but seems the website is straight forwarded to orders”

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Posted 5 years ago

Thank you very much for reviewing your experience. Many Thanks Prezzybox

Posted 5 years ago

“Needs a bit more choice”

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Posted 6 years ago

Hello Thanks so much for your lovely review. We hope to see you again soon - Thank you for the feedback Prezzybox

Posted 6 years ago

“Easy to order”

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Posted 6 years ago

Hello xxx We just wanted to say thanks for the lovely review and we hope you’ll continue to use Prezzybox in the future!

Posted 6 years ago

“Good really pleased”

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Posted 6 years ago

Hello Thank you for your wonderful review! We hope to see you again in the future. Prezzybox

Posted 6 years ago

“I was impressed with how easy the site was to order from but I thought the £3.99 delivery was quite a lot!!”

Helpful Report

Posted 6 years ago

Hello We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Prezzybox

Posted 6 years ago

“Clear website made for easy ordering”

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Posted 6 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 6 years ago

“Came quickly and was good”

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Posted 6 years ago

“Really please - thank you!”

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Posted 6 years ago

Thanks for the great 5* review!

Posted 6 years ago

“Happy with presents I chose quick to do”

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Posted 6 years ago

Hello Sharon, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 6 years ago

“A lovely gift for 60th birthday. Packaged well and swiftly delivered. Thank you”

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Posted 6 years ago

Hello Linda, we just wanted to say thanks for the lovely review and we hope you’ll continue to use Prezzybox in the future!

Posted 6 years ago

“Pleased with the choice but would like updates re: when and where is my parcel and when likely to be received by”

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Posted 6 years ago

Thank you for your feedback. It looks as though we’ve sent your review request a little too soon - Sorry.

Posted 6 years ago

“High delivery fees other than that great service”

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Posted 6 years ago

Hello Thank you for taking the time to review Prezzybox and for your feedback. We hope to see you again soon.

Posted 6 years ago

“Good and easy to use”

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Posted 6 years ago

That’s great to hear! Thank you for taking the time to share your positive experience. All the best, Prezzybox.

Posted 6 years ago

“Straight forward”

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Posted 6 years ago

That’s great to hear! Thank you for taking the time to share your positive experience. All the best, Prezzybox.

Posted 6 years ago

“Can be hard to order gifts for folk in the UK when your in Australia. It doesn’t like the mobile number. Then the bank card was an issue! Used PayPal no issue and usually people love the gifts”

Helpful Report

Posted 6 years ago

Thank you for the feedback! We're so glad that you were happy with your shopping experience and we hope to see you back very soon. Prezzybox

Posted 6 years ago

“It was very easy to use, but the delivery costs are quite high!”

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Posted 6 years ago

Thank you very much for your review and the feedback. Prezzybox

Posted 6 years ago

“It was a lovely gift, nicely decorated. The down side of it I ordered for 27th August for My wedding anniversary which the rose was ment to be delivered for then as I paid for. But never arrived on the day and that it was dispatched once I had sent email where is my order. I received my order a day late.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 6 years ago

Prezzybox is rated 4.5 based on 58,292 reviews