Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,292 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 17th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

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Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed by my order and contacted Prezzybox, they gave a fast reply and dealt with the situation in a very kind and thoughtful manner. I’m pleased with their customer service and overall outcome.”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to review your experience with Prezzybox. We are happy to see this issue was resolved for you. Many Thanks!

Posted 6 years ago

“Little book cute 60 th gift but a little expensive for what it is but happy with purchase .”

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Posted 6 years ago

Thank you very much for your review and the feedback. We hope to see you again soon! Prezzybox

Posted 6 years ago

“First time using the site , so far so good easy enough to order items even those that need to be personalised, hoping when the goods arrive it'll be as impressive as seen on the site”

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Posted 6 years ago

“Super fun and great gift ideas but I was unsure when my order was going to arrive.”

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Posted 6 years ago

“Arrived fast and as described”

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Posted 6 years ago

“Easy to order, but, you can not put someone else's name on delivery for present!!”

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Posted 6 years ago

Hello Thank you for your review and the feedback, we are able to change recipients name on the address label for delivery. Please contact us directly once your order is placed so we can update the information. I hope this helps you with your future orders. Many Thanks

Posted 6 years ago

“was very impressed with the content”

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Posted 6 years ago

Hi xxx, We're so glad that you were happy with your shopping experience and we hope to see you back very soon! Prezzybox

Posted 6 years ago

“Nice item for my mate birthday”

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Posted 6 years ago

Thank you for taking the time to review your order. We hope to see you again soon!

Posted 6 years ago

“I received my order very quickly. However, one of the gifts were damaged. I called Prezzybox box and they were fantastic. Brilliant customer service. I am very happy with the quality of my other gifts I ordered.”

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Posted 6 years ago

Hi Rebecca Thank you for your lovely review. We look forward to seeing you again soon. Prezzybox.

Posted 6 years ago

“Very good well done”

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Posted 6 years ago

Thank you so much for taking the time to write a review! We hope to see you again soon. Prezzybox

Posted 6 years ago

“Items arrived quickly via Hermes in good condition. Second part of the items came via a third party vendor, the personalised chocolate got lost in the mail after 6 days of waiting for it. Wrote into Prezzybox on the 7th day, and it was sorted quickly by their Customer Service team. The personalised chocolate arrived to the recipient the next day! Well done. Definitely will order again!”

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Posted 6 years ago

Thank you so much for taking the time to write a lovely review! We hope to see you again soon. Prezzybox.

Posted 6 years ago

“quick and easy to use”

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Posted 6 years ago

Hello Olwynne We're so glad that you were happy with your shopping experience and we hope to see you back very soon! Prezzybox

Posted 6 years ago

“Came nicely presented, with well finished pages. I feel though, that it needed more information, either about the photos that make up the pages or the significant events of each year, or both....”

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Posted 6 years ago

Hello Thank you for your lovely review and all the feedback. We hope to see you again soon! Prezzybox

Posted 6 years ago

“Found exactly the mind of thing I was looking for, easy ordering process. Would definitely use again.”

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Posted 6 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 6 years ago

“Easy to order, arrived quickly. A lot of plastic packaging though for size of product which gave me concerns for environment.”

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Posted 6 years ago

Hello Thank you for your review. Happy to hear your order arrived quickly And thank you for feedback about the plastic Prezzybox

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hello Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 6 years ago

“Looks good, haven’t received gift yet!!”

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Posted 6 years ago

Hello, Thank you for your feedback. It looks as though we’ve sent your review request a little too soon - Sorry. Your item is in production and will be posted to you very soon.

Posted 6 years ago

“Really good”

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Posted 6 years ago

Hello Thank you for the great review Prezzybox

Posted 6 years ago

“Pleased with product, reasonable delivery time.”

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Posted 6 years ago

Hello Kevin, Thank you so much for taking the time to write a review! We are happy to see you liked the product. All the Best Prezzybox

Posted 6 years ago

“Exactly what I needed, a little quirky but different”

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Posted 6 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 6 years ago

Prezzybox is rated 4.5 based on 58,292 reviews