Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Tell us how Prezzybox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality gifts and fast delivery”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Unable to deliver to my address”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're very sorry we weren't able to fulfil your order on this occasion. This is something we're working hard to resolve, delivery information can be found in the delivery section of our site. Once again, we apologise for nay inconvenience caused. Thanks, Prezzybox.

Posted 4 years ago

“I was pleased to be able to get the item I wanted from Prezzybox. The communication about delivery was great as was the packaging. Delivered well by Hermes courier. Very pleased.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Haven't received my order yet but really pleased with what you sell will definitely be ordering more”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great selection ! The Harry Potter mugs I got were big and excellent quality x would order again and recommend to all xox”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to shop, speedy delivery, very happy with experience and would use again.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“As a first time user of Prezzybox I have to say how impressed I am with the company. Both the items I purchased and the delivery were excellent. I’m about to place another order. Well done Prezzybox.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“This is the first time I have ordered. I was amazed that the item came the next day. I haven't opened it yet as it is a birthday present. Thank you for the swift service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Was very pleased with the website can’t wait for my parcel to arrive and two people will be very happy at Xmas with there pressies will be using this again thankyou”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very efficient service!”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“First time coming across the fantastic prezzybox, quick an easy to use website, great range of products, superfast delivery,just what you need before Christmas, super smashing great 👍”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“My order has been delayed and delivery hasn’t arrived. No updates as to when this will be received”

Helpful Report

Posted 4 years ago

“Happy with products thanks”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The order was easy to place and swiftly delivered. I am delighted with the product.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Prompt delivery but personal message was missing.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. We're sorry to hear the note wasn't added to your order, unfortunately not all of our suppliers have the facility to add notes to orders. We're sorry for any inconvenience caused.

Posted 4 years ago

“Felt that postage was a bit steep. £3+ for a £7 (ish) gift. No option for a personal message that I noticed. And I've had to post this reveiw twice, so far. Annoyed at being asked questions just hours after gift arrived.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. The option to add a gift message can be found in the cart, just scroll to the bottom of the page and you'll find the 'add a message' button. All our customers receive two review emails, the first to review their shopping and purchase experience with Prezzybox and the second to review the product/s. Many thanks, Prezzybox.

Posted 4 years ago

“I bought the wine as a gift and the recipient loved it. The service and products from Prezzybox is second to none.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to use website , great choice of gifts, quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My friend loved her birthday present of a spa day for 2! We can’t wait.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Always quick, always easy and always a choice of great quality gifts. I really appreciate the variety and the fabulous service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews