Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have ordered. I was amazed that the item came the next day. I haven't opened it yet as it is a birthday present. Thank you for the swift service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Was very pleased with the website can’t wait for my parcel to arrive and two people will be very happy at Xmas with there pressies will be using this again thankyou”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very efficient service!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“First time coming across the fantastic prezzybox, quick an easy to use website, great range of products, superfast delivery,just what you need before Christmas, super smashing great 👍”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“My order has been delayed and delivery hasn’t arrived. No updates as to when this will be received”

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Posted 4 years ago

“Happy with products thanks”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The order was easy to place and swiftly delivered. I am delighted with the product.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Prompt delivery but personal message was missing.”

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Posted 4 years ago

Hello, Thanks for your review. We're sorry to hear the note wasn't added to your order, unfortunately not all of our suppliers have the facility to add notes to orders. We're sorry for any inconvenience caused.

Posted 4 years ago

“Felt that postage was a bit steep. £3+ for a £7 (ish) gift. No option for a personal message that I noticed. And I've had to post this reveiw twice, so far. Annoyed at being asked questions just hours after gift arrived.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. The option to add a gift message can be found in the cart, just scroll to the bottom of the page and you'll find the 'add a message' button. All our customers receive two review emails, the first to review their shopping and purchase experience with Prezzybox and the second to review the product/s. Many thanks, Prezzybox.

Posted 4 years ago

“I bought the wine as a gift and the recipient loved it. The service and products from Prezzybox is second to none.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to use website , great choice of gifts, quick delivery”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My friend loved her birthday present of a spa day for 2! We can’t wait.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Always quick, always easy and always a choice of great quality gifts. I really appreciate the variety and the fabulous service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Beautiful personal engraved bauble excellent quality and super fast service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The items I received were damaged”

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Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Spooky sweet delights-perfect Halloween gift for my niece x”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very quick delivery Stormtroopers figures bought as Christmas gift”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Saw what I wanted to buy. Web site easy to use. Parcel arrived very quickly and as described”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Arrived in good time and my granddaughter was very pleased and surprised !”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great range and fair price”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews