Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received the face masks i ordered came in good time excellent quality very pleased”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The shower steamers smell divine. Ordering and delivery were excellent. Will definitely use Prezzybox again, if not as birthday gifts but for myself too.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“A lot of good options to pick from and all set out very well. However it didn't let me pick what delivery option I wanted so I have to wait longer for it to come than I wanted.”

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Posted 4 years ago

Hello, Thanks for your review. Due to the nature of your purchase, we're afraid we're not able to offer an express delivery service, as your order contains one or more personalised items which come directly from an external partner. Unfortunately, the process to create your personalised item cannot be expedited. We can see however that your order was dispatched by our partners on 10/09/2021, well ahead of your estimated delivery dates. Hope this helps!

Posted 4 years ago

“Very happy with my purchase, cant wait for it to reply. Bought as a christening gift”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely gift would highly recommend”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Pillows are nice and firm and quality is great”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Good item but delivery cost was too high”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Loved looking at everything you had for sale, wish I had the money for everything I put in my basket”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Order arrived quickly & in good condition. Will use you again”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very quick delivery and nicely packaged”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered birthday gifts email received to say a delivery date only to find one item delivered on birthday a pair of socks ! No notification and 2nd parcel to be delivered up to 10 days later it did eventually arrive later that day but that was more luck than anything I won’t order again very disappointed”

Helpful Report

Posted 4 years ago

Hello, Thanks for your message! As one of your items ordered is personalised it is shipped directly from our partners. This information is provided in the checkout and also on your order confirmation along with estimated delivery dates. We can see a member of the team has also contacted you directly to help you with this. Many thanks, Prezzybox.

Posted 4 years ago

“Fun products (bath tea bags and gin tea bags) and very swift service. Excellent.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I'm not to good at writing reviews but I will say...Excellent service,this was for my aunts 92nd birthday and she loves it.Thanks for making her very happy.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Would have been nice to be able to add a note to the receiver as it was a prezzy, or even the option to fill a card like when sending flowers”

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Posted 4 years ago

Hello, Thanks for your review. The option to add a gift note can be found in the cart. Hope this helps!

Posted 4 years ago

“Happy with my purchase, good quality. Delivery was quick. Would buy again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I needed a few presents for different occasions, I was pleased to find a website that had everything I needed in one place. From a 1st birthday present, to a wedding present, to my brother in law and my friends birthday. Sorted! Fast delivery. Thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Nice gift for any gin lover, not tried the gin but looks lovely. fast delivery, well packed for delivery, arrived in perfect condition”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Cracking quirky little site. Swift delivery too”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely products and fast delivery, thanks!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews