Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and product was exactly what I wanted. Thank you”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Item ordered 22nd March for 28th March and shown as delivery within 3 to 5 days. Item now shows delivery between 31st March and 4th April. This is not 3 to 5 days from order.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review We can see that your order has now been delivered after the time of this message. We hope this is now resolved for you but if you have any questions then please do not hesitate to contact us.

Posted 3 years ago

“Arrived early for Mother's, the red roses really pop against the white hat box. Would highly recommend as a present for anyone who loves cut flowers and wished they lasted longer!”

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Posted 3 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“perfect always”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Absolutely love Prezzybox! It’s my go to for cool gifts for any occasion. Shopping is easy, items are great, as is the price and delivery is quick and efficient. Thanks Prezzybox :)”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Okay, so i was excited to give this one to a child. It just arrived now and it wouldn’t fit the slot where you put the unicorn! I dont want to shove it because it might break and it is made of plastic. I cannot return it as the birthday is on Saturday. I felt really disappointed of the material.”

Helpful Report

Posted 3 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 3 years ago

“I ordered personalised socks and they came out so much better than I expected! I am in love!!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Fun gift ideas bought that were worth it. Just hoped all the delivery could have been delivered on the same nominates day as flowers”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great customer service, I accidently put the wrong address in, so got very anxious that it would go to the wrong place, I contacted them and by the next morning I had an email with the change of address”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Arrived quickly and was exactly what I wanted. Perfect gift.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Lovely presentation really pleased”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent service, I had a question and they answered straight away. All delivered within 2 days.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Couldn’t be happier, the book is exactly what I wanted for my fiancée on Mother’s Day, but the best thing was it being delivered on time even though it said on the wed site it wouldn’t arrive for Mother’s Day. Very happy customer thank you”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Received very quickly!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Loads of choice and categories, easy to order, no hassles and regular correspondence. Too easy😊”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent quality product and quick delivery turn around! Will always consider Prezzybox when gift buying.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service! I realised I had put the wrong delivery address, called Customer Service answered very quickly, very pleasant and amended the address no problem. Also quick delivery. Recipient loved it and the order was just like the picture! Would definitely recommend and will use again!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Prezzybox have a great range of gifts for all occasions and make gifting really stress free. I love how quick the service is and it all fits through a letterbox, so no trips to the parcel office either!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent website & my orders came on time would definitely recommend this website & will be using it again”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Prezzy box is amazing! i love that you can send gift via Prezzybox and it is beautifully wrapped with no indication of price for the person you are sending the gift for - and they seem to have something for everyone to choose from, its brilliant!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews