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Prezzybox Reviews

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

Company Reviews

Product Reviews

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Scarlett Thompson

Prezzybox 1 star review on 21st September 2025

Prezzybox 1 star review on 24th August 2025

Prezzybox 1 star review on 26th July 2025

Prezzybox 1 star review on 28th June 2025

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and was exactly what I wanted. Perfect gift.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Lovely presentation really pleased”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service, I had a question and they answered straight away. All delivered within 2 days.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Couldn’t be happier, the book is exactly what I wanted for my fiancée on Mother’s Day, but the best thing was it being delivered on time even though it said on the wed site it wouldn’t arrive for Mother’s Day. Very happy customer thank you”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Received very quickly!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Loads of choice and categories, easy to order, no hassles and regular correspondence. Too easy😊”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent quality product and quick delivery turn around! Will always consider Prezzybox when gift buying.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service! I realised I had put the wrong delivery address, called Customer Service answered very quickly, very pleasant and amended the address no problem. Also quick delivery. Recipient loved it and the order was just like the picture! Would definitely recommend and will use again!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Prezzybox have a great range of gifts for all occasions and make gifting really stress free. I love how quick the service is and it all fits through a letterbox, so no trips to the parcel office either!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent website & my orders came on time would definitely recommend this website & will be using it again”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Prezzy box is amazing! i love that you can send gift via Prezzybox and it is beautifully wrapped with no indication of price for the person you are sending the gift for - and they seem to have something for everyone to choose from, its brilliant!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Amazing service !!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Came promptly and intact. Excellent service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the regular updates once order in and always pleased with the products and how they are packaged”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Easy to use and quick delivery. Very happy with the personalised Prosecco :-)”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Excellent webpage- efficient service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Quick delivery, excellent packaging, the perfect gift for my husband, he was really pleased with it.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“It’s bladdy good moite! Gives a good amount of ideas at the bare minimum from being a psycho vibes to sentimental. Use this place for all the diff types of people the tech heads, expensive hard to shop for ones all of that.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Delivery as expected”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Ordered and waited for the birthday present to find I got an email 2 days after it should have been delivered saying the don’t deliver to the north of ireland because of brexit. £5 gift voucher given which I can’t obviously use and no present for my friend”

Helpful Report

Posted 4 years ago

Hello Thank you for your review. So sorry that we have had to cancel your order, we can see that our team messaged you about this very soon after ordering. We are working hard to reinstate orders of non personalised items to Northern Ireland and are hoping that to be able to send again soon. Apologies once more for inconvenience caused

Posted 4 years ago

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Prezzybox is rated 4.5 based on 58,305 reviews