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Prezzybox Reviews

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

Company Reviews

Product Reviews

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Prezzybox 1 star review on 24th August 2025

Prezzybox 1 star review on 26th July 2025

Prezzybox 1 star review on 28th June 2025

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order received promptly, well packaged and arrived safely.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Definitely 5 star! Came the day after I ordered it. It looks fantastic. Really pleased and impressed. Thank you so much.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“A lovely present, great idea.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I love how unique the items are. They came perfectly. Thank you”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Ordered a Lindor tree for Mothers Day. Very happy, great item - really well packed and fast delivery. I will definitely use Prezzybox again.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Quick service and was delivered super fast!!! GREAT place, would defiantly order again!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great website, easy to use and place an order. Lots of choice”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I’ve ordered personalised bottles of Prosecco from Prezzybox several times and I have always been delighted with both the cost and the service. They always score a bullseye with the recipient(s) too, so everyone’s a winner !”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent service - good value and fast delivery, so good I ordered it again!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Always gives me really good ideas on what to get people when I’m unsure, I always use this when a birthday comes up!!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Fast delivery. Lots of lovely things on the site.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Ordered very easily and was delivered the following day. What more can you ask for. My son will be pleased at the weekend!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Personalised cushion just arrived. Pleased with picture but there is an unsightly barcode on back side of cushion which spoils it.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“Easy, efficient, good price and service - perfect. Will certainly use in future.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Delivery was quick and easy to order,lots of unusual gifts,will buy again from this Company”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I have ordered from prezzybox numerous times and they never fail to let me down. Sometimes the order takes longer than expected to come, but the items they sell always please those who I’m gifting to. I will continue to shop here and couldn’t recommend it enough!”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Hello, I would give excellent - but only not, because I didn’t find the delivery address very clear on the website, when ordering. Consequently, once I did the Paypal bit, it was too late and went to the wrong delivery address. I immediately selected 'change address’, but the web form wouldn’t work. Excellent customer service, who apologised ad refunded the postage. But it could have been avoided if the delivery on order was clearer. Would order again though, as nice product and easy to find/buy.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“Lots of choice at great prices! Was struggling for ideas but was blown away from the countless ideas. Super quick delivery & lots of choices for express delivery. Packaged well & items in good condition. Love it!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Really good quick delivery!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Quick delivery, great quality, will use again. Thank you”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

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Prezzybox is rated 4.5 based on 58,294 reviews