Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good nice and easy to use”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I have always had excellent service from Prezzybox. The products are excellent quality and delicious. Delivery is very quick and customer service is A1. I totally recommend them .”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Excellent service & great value. Look no further for all your present requirements”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very poor. I paid for special delivery on a Saturday as it was a birthday present. I received one email to tell me it has been delayed, no further information has been supplied. The gift has not yet been delivered. I won’t be using your website again.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We can see that your order has now been delivered after the time of this email. We are sorry for the delay and hope this is now resolved for you but if you have any questions then please do not hesitate to contact us.

Posted 4 years ago

“Arrived very quickly and in good condition. Thank you :)”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lightening speed delivery, well packaged and great item I’m impressed! Will use again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Got the e-voucher really quickly and was quick and easy to use the site. But didn't tell you that there would be extra costs after purchasing a two night getaway”

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Posted 4 years ago

“Dry good service”

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Posted 4 years ago

“Fantastically, different, and unique idea for a gift in the hope the summer is coming.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Beautiful just what I expected to receive except the message was not printed on the ribbon as advertised”

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Posted 4 years ago

Hello, Thanks for your review. We're very sorry to hear that you had an issue with your order, we appreciate all of your feedback and will ensure it is passed onto the relevant teams. We hope to see you again soon. Thanks, Prezzybox.

Posted 4 years ago

“Perfect everything came as described and supper fast delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“First-class from start to finish, delivery was quicker than expected, packaging very secure and item well protected, would buy from Prezzybox again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Impressed by the speedily FREE delivery and the secure packing, without overdoing it. The plate was exactly as it was shown on the web site.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I found the website quite confusing when trying to place an order. I wasn't sure what I was getting.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Perfect gift for my friends birthday. Thankyou. Fast delivery too.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lovely little lamp. You have to tap it to change the colours but it’s fun for the kids. Charging is brilliant and it turns off automatically so the battery doesn’t run flat. Cute”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Super fast delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lots of different items to purchase. Easy to place an order.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“easy site to negotiate ,order was easily taken .was kept in touch with every stage of delivery proscess ,arrived on time and well packaged”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews