Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate around. Regular updates of dispatch and delivery. Great service.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Ordering process was simple and straightforward and the prices were amazing ty”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Great selection of Gifts. Super Fast Home Delivery.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Bought as a gift for my daughter's birthday. She was absolutely delighted with the organic contents & heavenly perfumes. Ordered one day, delivered the next, just in time!! Thank you !”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“The receivers of the Perezyboxs were over the moon 🌝 Hey didfle didfle the cat sn the fiddle never had a look in”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Super easy to order from Prezzybox, delivered in a couple of days, and the glasses I ordered looked better than the pictures.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Wild Olive Handmade Soap collection makes a fantastic gift. My daughter bought them as a gift for me and I've now bought for a close friend. They smell amazing and last ages. Delivery was excellent. I live in a maisonette and they brought this right to my door.”

Prezzybox 5 star review on 14th March 2022

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Order placed and paid for. Email next day-both items cancelled. Can only send personalised items to Northern Ireland due to Brexit. Nothing is mentioned on the website about this restriction. Ordered a similar item from a different company on the mainland-they shipped it the next day no issues at all”

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Posted 3 years ago

“Since my purchase online, all goods arrived in good time and very happy with my purchases”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Very good nice and easy to use”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I have always had excellent service from Prezzybox. The products are excellent quality and delicious. Delivery is very quick and customer service is A1. I totally recommend them .”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Excellent service & great value. Look no further for all your present requirements”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Very poor. I paid for special delivery on a Saturday as it was a birthday present. I received one email to tell me it has been delayed, no further information has been supplied. The gift has not yet been delivered. I won’t be using your website again.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We can see that your order has now been delivered after the time of this email. We are sorry for the delay and hope this is now resolved for you but if you have any questions then please do not hesitate to contact us.

Posted 3 years ago

“Arrived very quickly and in good condition. Thank you :)”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Lightening speed delivery, well packaged and great item I’m impressed! Will use again”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Got the e-voucher really quickly and was quick and easy to use the site. But didn't tell you that there would be extra costs after purchasing a two night getaway”

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Posted 3 years ago

“Dry good service”

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Posted 3 years ago

“Fantastically, different, and unique idea for a gift in the hope the summer is coming.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Beautiful just what I expected to receive except the message was not printed on the ribbon as advertised”

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Posted 3 years ago

Hello, Thanks for your review. We're very sorry to hear that you had an issue with your order, we appreciate all of your feedback and will ensure it is passed onto the relevant teams. We hope to see you again soon. Thanks, Prezzybox.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews