Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time shopping with you. It was excellent, good communications except the first driver didn’t bother to open the porch door and left the parcel outside. The second parcel was delivered in the porch which is usually the case. I found some of your presents really very innovative. Thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“1st time I have used Prezzy box. The website was easy to navigate, the options of products is amazing, payment was simple And delivery really efficient. Will definitely visit Prezzy box again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Prezzy box had a great selection of items for the holiday and came in handy for my mums table present. Quick delivery especially during the Christmas time”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“delighted with contents and delivery. Will use this company again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Looking for something different should be here tomorrow made a mistake on one of my orders but you got back to via email the next day great service so far good prices”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I don’t understand how Brexit affects all products except for personalised ones. Just seems like you want customers in Northern Ireland to spend more money. 100% will never try order again!”

Helpful Report

Posted 4 years ago

Hello Laura We are very sorry. It's all just admin that needs resolving. We use various suppliers that have resolved their issue but there are some delays with our warehouse. Apologies again. Prezzybox

Posted 4 years ago

“Thank you for your excellent service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Love the unique gifts!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service and choice of quality products! Fast delivery, too!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Ordered Sunday, arrived Tuesday and was kept informed by company and courier at all times. Very quick and professional service.. the items are gifts so haven’t used them as of yet but look as advertised.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I like shopping in one big g and having it all done, you can get something for every one on here :)”

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Posted 4 years ago