Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is really clear and easy to use so finding what you are after is very simple. I found that there is a lot of choice and all the items I wanted were in stock. As a bonus, I could have everything delivered within 24 hrs by paying only an additional £5.00. The only reason I gave 4 stars instead of 5 is that one item looked as though it may have been opened previously. There were small creases and scratches that shouldn't have been on a new item.”

Helpful Report

Posted 7 years ago

“While I was very happy with the gift I ordered the presentation box wasn't up to much. I think it had been in the warehouse for a long time”

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Posted 7 years ago

“Very pleased with items. Arrived on time. Reasonably priced.”

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Posted 7 years ago

“Ordering was easy. Delivery was very quick. Unfortunately, the box of 1 out of 3 items was damaged.”

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Posted 7 years ago

“A quick and efficient response”

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Posted 7 years ago

“when the book arrived slightly damaged, it was replace very quickly.”

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Posted 7 years ago

“nice products”

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Posted 7 years ago

“Great survive...easy to use and find what you’re looking for. Delivery was quick and came in a good standard.”

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Posted 7 years ago

“Very easy to order and no hassle item delivered when said”

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Posted 7 years ago

“Present was better than what the photo of it. Prompt delivery.”

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Posted 7 years ago

“Delivered on time however no message was sent as promised.”

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Posted 7 years ago

“A really easy to use website, my delivery was fast and on time, overall very happy”

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Posted 7 years ago

“The items came in a timely fashion and where exactly what it looked like in the picture”

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Posted 7 years ago

“Pleased with the personalised gift for my Aunties 80th Birthday. Great quality, but had water marks on. Should have been polished before posting. I had to clean it.”

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Posted 7 years ago

“Was a different fun idea for a gift”

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Posted 7 years ago

“seamless transaction and quick deliver and great products”

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Posted 7 years ago

“Found an amazing mother’s day gift - Bagpuss which went down very well”

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Posted 7 years ago

“Very misleading when it comes to delivery, not very clear that quicker delivery is not available with personalised items. Products are ok, overpriced but ok”

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Posted 7 years ago

“My Mum loved her gift. It arrived earlier than expected and sounds high quality (I haven't actually seen the item but it sounds perfect) Thanks for helping me be a good daughter.”

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Posted 7 years ago

“Personalised gin glass was missing the apostrophe (‘s for correct English ) quickly replaced, but sadly the correct replacement arrived broken. I’m yet to tell them”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,293 reviews