Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following yesterdays bad review about the items being lost in the post for over a week they turned up this morning. 2 Hypotrochoid sets for my Grandaughters birthday, one to stay here and for her to take home. I'm sure that she will have lots of fun making patterns and seeing them in 3D.”

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Posted 7 years ago

“Fantastic customer service, I had forgotten to add my voucher code before paying and they responded quickly to my email and refunded me the voucher amount. Would recommend”

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Posted 7 years ago

“A very good site with some fantastic gifts for all price ranges . i will be using this site again”

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Posted 7 years ago

“Good item. Smaller than what we expected overall good item”

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Posted 7 years ago

“Quick delivery but was disappointed that the popcorn I ordered had a very short best before date.”

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Posted 7 years ago

Thank you for letting us know and we are sorry that yours had a short date. We will check the rest of the stock in our warehouse.

Posted 7 years ago

“Really pleased with my purchase”

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Posted 7 years ago

“Found same gift as other websites, just a little cheaper. Order delivered quickly.”

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Posted 7 years ago

“Good selection of gifts and easy to use website. Quick delivery.”

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Posted 7 years ago

“Quick service with unique gift ideas, although postage is a little expensive”

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Posted 7 years ago

“Good quality gear. Just a shame it came in two separate deliveries.”

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Posted 7 years ago

“Exactly what I ordered.”

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Posted 7 years ago

“Easy to order and reasonable pricing.Delivered on time,on the lasy day of delivery window.Packaged well and all in good condition.My friend loved her birthday gifts.”

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Posted 7 years ago

“Unfortunately the first order I made got lost more down to the courier though as had problems with them before when ordering from other companies. I rang Prezzybox and explained what has been happening so they replaced the order for me no extra cost and used a different courier. Brilliant customer service.”

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Posted 7 years ago

“Lots of different stuff available Reasonable priced items Quick delivery”

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Posted 7 years ago

“Great present ideas. Easy to pay. Only would like slightly more info on delivery. I sent 2 items straight to the recipient - were they packaged together. I know 1 arrived but he never mentioned the other?”

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Posted 7 years ago

“Delivery was quick, the head massage item I brought was absolutely rubbish ended up chucking it away so wasted £11 the wireless headphones where good though”

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Posted 7 years ago

“Just what we wanted Delivery as promised”

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Posted 7 years ago

“It had a good choice of products and the site is easy to use.”

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Posted 7 years ago

“It gave me good ideas for my godsons confirmation present”

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Posted 7 years ago

“Looks a lovely gift sending it on so I haven’t completely opened it but the idea and presentation of the box is special.”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,293 reviews