Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,307 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered and received very quick”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Thank you for order received today. All very straight forward to order and lovely gifts.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very happy with my purchase”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Exquisite glass bauble Beautifully packaged Safely delivered on time”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“The soaps look gorgeous but I haven't tried them as they're part of my daughter's Christmas box. However they are beautifully packaged and smell wonderful. Delivery was quick and efficient.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fast and good product”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Brilliant service and quality of products. Thank you”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very happy with the quality and amount of gifts to choose from. Very quick delivery too and good prices.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Absolutely brilliant product. Chocolate lovers will adore. Quick delivery as well. A perfect Christmas present.”

Prezzybox 5 star review on 9th December 2021

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Everything came at once and very quick. No complaints from me.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very prompt delivery Lovely item”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“First order with yourselves and it went without any problems including the delivery. Many thanks.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Quick prompt delivery x”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Not received purchase yet”

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Posted 4 years ago

Hello Thank you for your review, we are sorry for the delay, we have checked your tracking information and it looks like your order is out for delivery today. Please note deliveries can be made up until 9pm during this busy time. If you experience any further issues please do get back in touch. Kind Regards Prezzybox

Posted 4 years ago

“I'm extremely disappointed and would not recommend this website if you're planning to order a last minute gift. I paid for Next Day Delivery and it was shown on website that's gonna be delivered on the date that I wanted. 3 days later the parcel is still stuck somewhere and of course the gift didn't make it in time. Customer service isn't much help either, telling me to wait until end of the week and then contact them again. If you cannot provide some services then don't offer them! Will definitely not reorder from here again.”

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Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on. Thanks, Prezzybox

Posted 4 years ago

“Fast, unique and beautiful presents for my besties! Thank you! Xx”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Still waiting for delivery. Nearly 2 weeks now”

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Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that your order hasn't arrived. Unfortunately we’ve had no contact to let us know you haven't received your order, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Excellent service. 1st class items.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Site clear and easy to navigate. Good choice of products. Ordering simple, with quick email acknowledgment. Order arrived within few days, with updates on progress. Excellent!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,307 reviews