Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good. Wrapping good. Product rubbish - website wasn’t specific. Label was stuck on disgracefully. Air bubbles everywhere Would NOT recommend this product or this company”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Yes found the right gift but extremely slow in getting it delivered by the day you want it”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on. Thanks, Prezzybox

Posted 4 years ago

“EXTREMELY POOR! I actually received a empty cassette case and a piece of paper to download the songs from another app. The total cost was £16.99 with delivery. WOULD NOT ADVISE ANYONE TO USE THIS SERVICE!”

Helpful Report

Posted 4 years ago

“The best cushtie cushion ever owned. A+”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Order came when expected and was good quality. Got me more excited for Christmas, knowing I could give what I ordered and know it would be loved”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Happy with the overall service, however your delivery company left the parcel at the door in a block of flat. Don’t get me wrong I’m glad it arrived in time for Christmas and it was still there - just not the safest place!”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Absolutely brilliant forgot to leave a message, contacted them and within an hour had a positive response. better than most companies I have dealt with”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“PrezzyBox is a good company”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great site, easy to follow. Lovely gifts and great delivery.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Arrived quicker than it suggested! Can’t fault it! Excellent service!”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered from prezzybox on the Sunday and arrived nice and early on the Wednesday when it was supposed to. Will definitely be ordering from them again.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great prices and quick delivery”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fast delivery, excellent service”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to order, emailed me with confirmation and I was kept updated through to confirmation of delivery. Couldn’t have been easier!”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“First time I have ordered from Prezzybox it was easy to place and pay for order and brilliant delivery time what order again from them .”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Perfect gift ideas”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great experience. No problems from ordering to delivery all went well.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Excellent service. Speedy delivery and a good quality item. Thank you for delivering before Christmas!”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Loved the selection of gifts including things which i had seen nowhere else.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great and quick service in time for Christmas. Thanks”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews