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Prezzybox Reviews

4.5 Rating 58,307 Reviews

88 %

of reviewers recommend Prezzybox

Company Reviews

Product Reviews

4.5

Based on 58,307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Scarlett Thompson

Prezzybox 1 star review on 21st September 2025

Prezzybox 1 star review on 24th August 2025

Prezzybox 1 star review on 26th July 2025

Prezzybox 1 star review on 28th June 2025

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing goods. Amazing delivery service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Hot chocolate bombs look brilliant, unfortunately 1 got smashed in the post but after a quick email I had a replacement box the very next day! Fantastic service.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Delivered quickly and good products”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Wry good product and can in excellent timing! Will be ordering again! Thank you!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good speed of delivery. Great range. Price was alright also. Quality product received quick.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great selection of gifts to suit all tastes and very fast dispatch. All in all a great experience thank you.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I'm pleased with the lovely smelling soap selection pack, which is a gift for my 11-year-old granddaughter. Good to buy something wholesome and 'made in England' especially in the Peak District. Efficient service. Thanks”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent customer service, my initial order was missing an item, customer services were great and sent the missing item out immediately. Received the next day! Very quick and efficient!”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fab company, ultra efficient. A pleasure to do business with”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent service very very friendly”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent all round”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I always find something interesting. Add that to great service...”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordering was easy, was sent confirmation and delivery details of Saturday-Wednesday, the item actually arrived Sunday afternoon, a very good service. The sound asleep pillow is absolute bliss, it’s so soft and comfy and very relaxing having my playlist coming through a speaker inside the pillow rather than directly via my iPhone is so very relaxing, I would definitely recommend Prezzybox and the sounds asleep pillow.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Unique gifts. Prompt delivery and up to date info via email. Thank you”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great selection of gifts. Timely communication on delivery, faultlessly done.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Was able to get last minute Christmas gifts, was delivered on time and no damage to packaging. Will definitely use them again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great gift ideas and delivery the very next day. Great service”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I got express delivery and came within 2 days, super happy and they were really good quality”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“5 stars. Order came early and really good quality. Very happy!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great gifts, extremely satisfied with my orders. Thank you”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

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Prezzybox is rated 4.5 based on 58,307 reviews