Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very fast dispatch, so many things to choose from”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Interesting products on web site. Not found elsewhere. Good value for money and email communication.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very good quality, highly recommend.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Can't comment as I am yet to receive the item”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry.

Posted 4 years ago

“My experience was extremely good I could find what I wanted”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great range of unique and beautiful gifts, and a lot of them can be personalised. The communication is great, and I received an email when each item was dispatched. Fast delivery, and I would 100% recommend!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“First time using this site for a special birthday gift. Arrived promptly and with gift card completed as requested.”

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Posted 4 years ago

Hi, Thank you for your lovely feedback. WE look forward to your future custom :)

Posted 4 years ago

“So pleased to find a company with so many varied gifts on offer for a (very) last-minute anniversary gift for a friend. The gift was delivered , as promised, the next day and was much cheaper than a bunch of flowers (although probably didn’t last as long as it was edible!!) Thanks Prezzybox for getting me out of a “how can it be that time of year again already?” panic! I’ll be back!! :0)”

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Posted 4 years ago

Hi, Glad your gift arrived as expected. We all have those panic moments. looking forward to your future custom. :)

Posted 4 years ago

“Very easy to use and reasonable prices for everything. Would use again”

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Posted 4 years ago

Thanks for your feedback. Have a great day :)

Posted 4 years ago

“Perfect gift for my hard to buy Dad’s 50th birthday! He loved it, great value for money.”

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Posted 4 years ago

Hi, We all have that one person who's hard to buy for.. However there is always something on here that will please. Have a great day :)

Posted 4 years ago

“Few scratches . I would reccomend just wish prices were cheaper and affordable”

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Posted 4 years ago

Hi Emma. So sorry your item arrived scratched. If this needs replacing please drop us an image to csteam@prezzybox.com with your order number and we will happily look into this for you.

Posted 4 years ago

“Prompt delivery item as described”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“The product I ordered was lovely and came exactly when expected 😍😍”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Amazing clear website and speedy delivery. Excellent”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“It came really fast which I liked”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Totally fab listings of a wide variety of gifts and ideas that inspire. Only disappointment my parcel delay not at fault of Prezziebox but by diesel shortage which has affected most of us. Therefore I must add that the customer service did not falter kept me informed replying and resolving my queries and even incentives to return for future purchases were provided... would definitely shop here again and absolutely recommend...”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Having ordered realised that the gift might not arrive on time rang customer services who changed the order to priority ensuring that it would be despatched earlier at no extra cost. Excellent service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“asking for a review before receving the product is a bit of a waste of time”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry.

Posted 4 years ago

“Excellent Service & Product”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very good choice of gifts, very impressed at delivery. Super super fast.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews