Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers left on door step and van pulled away, lucky I spotted the van otherwise flowers may have been taken Flowers not in the condition I would have expected”

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Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Quick efficient service as always.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great website and would highly recommend especially if you are stuck for ideas as presents. Absolutely essential this Christmas!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I found everything I was searching for quickly and think the price of items are very reasonable! Very happy with my order and delivery time will definitely shop on this site again in the future”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“excellent service received - many thanks!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Wow what a fast delivery and all items as described! I will definitely be shopping here again and will defo recommend”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic item im sure my daughter will be well over the moon with her birthday gift .”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fantastic items”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent service !!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to purchase. Good value. Wide range of products. Easy to see shipping estimates.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The item I purchased seems quite scarce and so I was delighted to find it on Prezzybox. The ordering process is very straightforward and the price for the items I wanted was competitive, however the communication post ordering is very impressive and keeps me informed of upcoming events. Hve recommended to most of my friends as a good place to look for Christamas presents. Graham Sadler.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great website with incredible service! They have great unique ideas that are high quality and perfect for every occasion.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great website to order from”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“No problems ordering or uploading photo. Don’t know about delivery time yet.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Easy to navigate website. When placing my order I stupidly clicked the wrong box and ordered the wrong item. I rang the contact number immediately and my order was amended straight away, with a follow up email to confirm. Great efficient service.”

Helpful Report

Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

“Great gifts and very quick delivery. Will shop here again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Took no time to find what I was after. placed order, delivered next day. Faultless performance.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“excellent service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“You can find lots of really cool items for any occasion on here and I love that some items can be personalised”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Sells the same gifts as Not On The High Street but at a far more reasonable price and the website is much easier to search and browse.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews