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Prezzybox Reviews

4.5 Rating 58,293 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,293 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I bought a personalised ice bucket and glass bistro cup and I found it was although a slight bit expensive it is worthit.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have always found Prezzybox to be trustworthy and to stock unusual and quirky presents,delivery is also reliable.”
Helpful Report
Posted 6 years ago
Thank you so much for your lovely review! Have a fab Christmas and we hope to see you again soon! Alex
Posted 6 years ago
Jean Hall
Verified Buyer
“So far it’s been good but I haven’t received the item yet”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very happy with the goods I ordered Delivered promptly”
Helpful Report
Posted 6 years ago
Gabriel Koncowski
Verified Buyer
“Very nice.quick.reliable.beautiful. recommend.”
Helpful Report
Posted 6 years ago
Duncan Allford
Verified Buyer
“Its ok for what it is”
Helpful Report
Posted 6 years ago
Linda Plumb
Verified Buyer
“Easy to use web sight, good choice of items some unusual gift ideas.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I’d prefer if delivery was free”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Looks good”
Helpful Report
Posted 6 years ago
Alison Currie
Verified Buyer
“Although I am yet to receive my item great value for money cant wait to receive it”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really fun and unique little gifts!”
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Posted 6 years ago
Gerald French
Verified Buyer
“Well boxed delivered on time thank you , good service.”
Helpful Report
Posted 6 years ago
Hazel Gillespie
Verified Buyer
“As a first time customer of Prezzybox I have been very impressed with the quality and value for money I've found on the site. Lots of items sold more cheaply here than large sites such as Amazon. Customer Service was good too - the team amended an order that had gone through with the wrong delivery choice and I'd be giving 5 stars if the second order had turned up next day delivery as asked for. Having said that I would certainly recommend them provided you have some wriggle room in your required delivery”
Helpful Report
Posted 6 years ago
Andreea Baciu
Verified Buyer
“Excellent delivery service. Unsatisfied about the Unicorn Poo, waste of money.”
Helpful Report
Posted 6 years ago
Hello there, Thank you for taking the time to write your review. We’re really sorry to hear that you didn't like your order. We do offer returns for any unwanted non-personalised items, so please contact us on: csteam@prezzybox.com if you’d like us to help you with this process. Thank you, - Rachel
Posted 6 years ago
Nicola Duddy
Verified Buyer
“I would like more delivery information when the parcel will be delivered and tracking information. I still have not received my delivery but am being asked to review my order?”
Helpful Report
Posted 6 years ago
Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, - Rachel
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt and efficient”
Helpful Report
Posted 6 years ago
Ciela Lewis
Verified Buyer
“Delivery was outstanding, only minus was that the socks ordered stated 9-12 but came as 9-11, my son being a 12/13, hope they fit as they are for Christmas!”
Helpful Report
Posted 6 years ago
Thank you for your wonderful review! The socks fit from UK size 6-12 so should be fine! We hope to see you again in the future.
Posted 6 years ago
Anonymous
Verified Buyer
“All good it's present. But tried it seems ok”
Helpful Report
Posted 6 years ago
That’s great to hear! Thank you for taking the time to share your positive experience. All the best, Prezzybox.
Posted 6 years ago
Anonymous
Verified Buyer
“Haven't opened it as I bought it for a Christmas present but the delivery was absolutely on time and it's a super unique present x”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy to order and prompt delivery but I ordered the personalised vodka glass, red bull and a mini bottle of Smirnoff, I got the glass and red bull but no Smirnoff unfortunately. Also the writing in the glass was smaller than I thought it would be but it wouldn’t put me off ordering something else.”
Helpful Report
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,293 reviews
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