Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Barbara Family

Prezzybox 1 star review on 17th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

Ewfb

Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The decanter was only half a wine bottle. This should have been made more obvious. Who would decant half a bottle of wine ?”

Helpful Report

Posted 6 years ago

“It was ok, delivered on time but the box wasn't well sellotaped and was almost open.”

Helpful Report

Posted 6 years ago

Hi Rosie! Thanks a lot for your feedback on delivery; we're really sorry it was almost open. We love getting your comments because we're constantly looking to make the Prezzybox experience even better :) Thanks again and have a lovely Christmas! Alex

Posted 6 years ago

“Efficient delivery and Item looks great”

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Posted 6 years ago

“Was really pleased with contents I’m sure my friend will luv for Xmas only thing was late but that was yodels fault”

Helpful Report

Posted 6 years ago

Hi Elizabeth! Thank you for letting us know that you love the presents! Happy gifting! And thanks for your feedback on delivery. We love getting your comments because we're constantly looking to make the Prezzybox experience even better :) Thanks again and have a lovely Christmas! Alex

Posted 6 years ago

“Delivers quickly. Got exactly what ordered great service.”

Helpful Report

Posted 6 years ago

That's so awesome to hear, Richard! We like spreading the joy :) We hope to see you again soon and hope you have a fabulous Christmas! Alex

Posted 6 years ago

“Although I was pleased with my purchase from Prezzybox I was not impressed with the courier service who left a cardboard box on my front door step in the pouring rain which could have ruined the contents if left for much longer”

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Posted 6 years ago

“Items as described. Easy to order. Arrived as promised. Enjoyed the experience.”

Helpful Report

Posted 6 years ago

We're so glad you had a great experience! This makes us happy :) We hope to see you again soon and have a fab festive season! Alex

Posted 6 years ago

“Lovely choice of pressies , good delivery too!”

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Posted 6 years ago

We agree! :) Thanks so much for taking the time to write such a lovely review. You're ace! We hope to see you again soon! Alex

Posted 6 years ago

“Really quick delivery of item ordered and arrived at time I was advised. Very good.”

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Posted 6 years ago

That's excellent Paul! We're so glad that you're happy :) We hope to see you again soon and have an awesome festive season! Alex

Posted 6 years ago

“Good selection of gifts at reasonable prices. Delivery with tracking feature was excellent although a bit expensive!”

Helpful Report

Posted 6 years ago

Hello! Thanks so much for taking the time to leave us your feedback. We always want to hear your comments because we're constantly looking to make the Prezzybox experience even better! Thank you again and we hope you have a lovely Christmas! Alex

Posted 6 years ago

“Very pleased with my items. Postal service inadequate”

Helpful Report

Posted 6 years ago

Hi! Thanks so much for your feedback :) We always want to hear your comments because we're constantly looking to make the Prezzybox experience even better! Thank you again and we hope you have an awesome Christmas! Alex

Posted 6 years ago

“As described!”

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Posted 6 years ago

“Great service fast delivery”

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Posted 6 years ago

That's great to hear Sarah! We're so happy you're happy :) Have a fab festive season and we hope to see you again soon! Alex

Posted 6 years ago

“Great service thankyou”

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Posted 6 years ago

That's ace to hear Barbara! We're so happy you're happy :) Have a lovely Christmas and we'll see you again soon! Alex

Posted 6 years ago

“Good gift and fair price quick professional service. It is a xmas gift so don't have much more info at the moment.”

Helpful Report

Posted 6 years ago

Thanks for your lovely words Diana! We really appreciate you taking the time to let us know you're happy. Have a fab Christmas and we hope to see you again soon! Alex :)

Posted 6 years ago

“Good service, however I had a discount forces veterans coupon for the company buy a gift, which I did not use as I was unaware that was where the product would be purchased from, I could have bought direct at 23 % less.”

Helpful Report

Posted 6 years ago

“Very fast service not sure on product as it’s a secret Santa gift”

Helpful Report

Posted 6 years ago

That's excellent to hear! Happy gifting and we hope you have an awesome Christmas :) Alex

Posted 6 years ago

“I ordered it, I paid for it, you sent it. What more to expect?”

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Posted 6 years ago

“Good service throughout couldn't have asked for better”

Helpful Report

Posted 6 years ago

That's music to our ears Lesley! Thanks so much for taking the time to leave a lovely review :) We hope to see you again soon and have a fab festive season! Alex

Posted 6 years ago

“Vases for two special birthdays arrived sooner than stated. Birthday girls loved it. I will return.”

Helpful Report

Posted 6 years ago

Hi Lurlyn! We're so happy they loved it! That's exactly what we love to hear :) Thanks so much for taking the time to leave a lovely review and we'll see you again soon! Alex :)

Posted 6 years ago

Prezzybox is rated 4.5 based on 58,293 reviews