Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Barbara Family

Prezzybox 1 star review on 17th September 2025

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Prezzybox 1 star review on 24th August 2025

Gail Resnick

Prezzybox 1 star review on 26th July 2025

Stsev

Prezzybox 1 star review on 28th June 2025

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Prezzybox 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything looks good. Delivery was prompt & well wrapped.”

Helpful Report

Posted 6 years ago

Hello Pat It's great to hear you have enjoyed your shopping experience with Prezzybox We hope to see you again soon

Posted 6 years ago

“Great range of fun gifts and delivered in good time”

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Posted 6 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 6 years ago

“All was fine until the gift arrived and was not working :-((”

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Posted 6 years ago

“GOOD ORDER CAME VERY QUICKLY THANK YOU”

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Posted 6 years ago

No Christine, thank you! Thanks for taking the time to write a lovely review and we hope to see you again soon! Alex :)

Posted 6 years ago

“easy to view and navigate. placing an order that arrived very quickly was just perfect. your website has some interesting and quirky gifts, solved a good view christmas present dilemas for me.”

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Posted 6 years ago

You are a star Bryan - thank you! What lovely words; thanks for taking the time to write them :) Alex

Posted 6 years ago

“What I ordered was actually smaller than I thought. Still makes a good present though, plus it was hard to take the back off to check the battery size”

Helpful Report

Posted 6 years ago

Hey Casey! Thanks so much for letting us know. We want to hear your comments because we're always looking to make the Prezzybox experience even better. Thank you again and have a fab Christmas :) Alex

Posted 6 years ago

“items were bought as presents for christmas, parcel arrived in good time.”

Helpful Report

Posted 6 years ago

Happy gifting Tracey and we hope to see you again soon! Alex :)

Posted 6 years ago

“Interesting & varied selection of unusual gifts & items - fun shopping! 😀”

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Posted 6 years ago

Yay! Your words made us happy :) We hope to see you again soon and thanks so much for your lovely review! Alex

Posted 6 years ago

“Plenty of selection, easy to choose and pay. Received quicky.”

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Posted 6 years ago

Thanks for your lovely words Alan! We hope to see you again soon :) Alex

Posted 6 years ago

“As the saying goes "it does what it says on the box" Items and delivery very acceptable - happy puppy”

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Posted 6 years ago

Thanks Myra! We're glad you're happy with the experience and we hope to see you again really soon! Alex :)

Posted 6 years ago

“Great selection of gifts for all ages. Easy shopping and payment. Shame the gift wasn’t wrapped.”

Helpful Report

Posted 6 years ago

Hi Tel! Thanks so much for your lovely comments. We want to hear your feedback because we're always looking to make the Prezzybox experience even better. Thank you again and have a lovely festive season! Alex

Posted 6 years ago

“Lovely items which are different to other sites. Postage costs are a bit excessive!”

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Posted 6 years ago

Hi Beverley! Thanks so much for your feedback. We love hearing your comments because we're always looking to make the Prezzybox experience even better. Thank you and have a fab festive season! Alex :)

Posted 6 years ago

“Website was easy to follow. Only issue i had was that not all products could be searched for on its own. i had to use a link that was with one product to get to another.”

Helpful Report

Posted 6 years ago

Hi! Thanks so much for your feedback. We take all comments on board and are always looking to make the Prezzybox experience even better. Thank you and have a fab festive season! Alex :)

Posted 6 years ago

“Great service and fast shipping times.”

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Posted 6 years ago

That's fab to hear! Thanks so much for taking the time to let us know! Have a lovely Christmas :) Alex

Posted 6 years ago

“I did think I was going to have to return the flashing unicorn slippers,and the lady was very helpful,I think they are OK but shant know till after Christmas.”

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Posted 6 years ago

“Arrived in good time but one box was slightly scratched and damaged.”

Helpful Report

Posted 6 years ago

Hi! Thanks so much for your feedback. We take all comments on board and are always looking to make the Prezzybox experience even better. Thank you and have a fab festive season! Alex :)

Posted 6 years ago

“Great service lovely box! But a bit oricey”

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Posted 6 years ago

“have not opened them yet so cannot make a remark”

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Posted 6 years ago

“The delivery speed was so fast! I got my goodies the next day after I place the order. The package can be better in my opinion. It was good that you stuck the "Fragile" sticker on the box but I hope that there will be more bubble wrap for the easy-broken items in the future.”

Helpful Report

Posted 6 years ago

Hi! Thanks so much for your feedback. We take all comments on board and are always looking to make the Prezzybox experience even better. Thank you and have a fab festive season! Alex :)

Posted 6 years ago

“Delivery was sort of quick. Some items were bigger/smaller than expected.”

Helpful Report

Posted 6 years ago

Hello! Thank you very much for your review. We're pleased your delivery was quick! We do provide accurate dimensions for the item/s you’ve ordered on our website, along with detailed lifestyle photographs which are indicative of size. Hope this helps! Prezzybox.

Posted 6 years ago

Prezzybox is rated 4.5 based on 58,293 reviews