Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent to my sister she liked it very much”

Helpful Report

Posted 8 years ago

“Golden anniversary crystal wedding clock purchase, lot smaller than I imagined but fits the purpose and is still a really nice present for the occasion”

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Posted 8 years ago

“Happy with my purchase although it is a gift so can't speak for the recipient. Good quality although I do still feel it could be a bit better”

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Posted 8 years ago

“The product was personalised and made to my satisfaction.”

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Posted 8 years ago

“Efficient, good quality, value for money”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“Presentation was good and prompt delivery although I thought the candle was " engraved" with message rather than on a plastic sleeve stuck on - maybe my mistake !”

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Posted 8 years ago

“Easy to order prezzy for my Dad in England from Australia where we live.”

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Posted 8 years ago

“Overall very good product and prompt delivery. However one item personalised and name was all lower case ie ciaran instead of Ciaran very disappointing as part of a 21st gift”

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Posted 8 years ago

“I ordered 2 posted, which where good quality.”

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Posted 8 years ago

“good service”

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Posted 8 years ago

“Good swift service”

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Posted 8 years ago

“I received fast delivery and my item was very nicely packaged - as well as very well manufactured. The only criticism I have is since my item was clothing, I would have appreciated if the size was given in the description.”

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Posted 8 years ago

“Order delivered promptly and personalised as required.”

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Posted 8 years ago

“The Peacock Feather Tall Candlepots I bought for my son's girlfriend were perfect - she loved them”

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Posted 8 years ago

“Delivered on time and well packed,and appeared as Catalogue picture. Thank you.”

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Posted 8 years ago

“Good price, fast dispatch and informative website. Happy Prezzybox.com's service and will use again”

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Posted 8 years ago

“Everything I wanted”

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Posted 8 years ago

“Goods arrived on time and as described on the website”

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Posted 8 years ago

“Website was easy to use and had a wide selection of gifts. We choose a thank you box with sweets in. The only issue was that there was no option to say who the sender was so it turned up and the receiver didn't know who it had come from. An option to add a message or even to send a card alongside a gift would make it so much better.”

Helpful Report

Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews