PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.69

4.7 Rating 591 Reviews

98 %

of reviewers recommend PrimeXBT

Visit Website

Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

Write Your review

Tell us how PrimeXBT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's early to call them a top-tier exchange. Though, they're clearly heading in the right direction. Especially when it concerns withdrawals. Haven't seen faster execution so far. Lighting speed!”

Helpful Report

Posted 2 months ago

Hello there Jori Watkins, Thank you for taking the time to share your experience with us! It’s always a pleasure to receive such positive feedback from our valued traders. We are absolutely thrilled to hear that you had a smooth experience withdrawing your funds and executing your trades. After all, making a profit is what trading is all about, and being able to access those funds easily is essential for any trader. That is why we take great pride in being a platform that works hard to process each withdrawal as quickly as possible, ensuring that the process is straightforward so you can get to your funds without delay. As for trade executions, our team has put in a lot of effort to ensure that your orders are filled instantly, giving you lightning-fast execution! Should you have any questions or suggestions, our customer service team would be glad to hear from you! Kind regards, The PrimeXBT Team

Posted 2 months ago

“Asked about withdrawal process from support, and they gave me step by step solution, thxx”

Helpful Report

Posted 2 months ago

Hello, Qui Thuan! We're so glad our support team could provide you with clear guidance on the withdrawal process. Your positive experience perfectly illustrates why we strive to maintain 24/7 live support. Our team takes pride in delivering detailed, step-by-step assistance to ensure every aspect of your trading exprience runs smoothly. Whether it's navigating withdrawals, understanding platform features, or customizing your trading terminal, having knowledgeable support readily available makes all the difference. This personalized assistance, combined with our instant cryptocurrency withdrawal processing, creates a seamless experience from trading to accessing your funds. Whenever you need help with any platform features or have questions about your account, remember our support team is just a click away, ready to provide the same thorough assistance. Kind regards, The PrimeXBT Team

Posted 2 months ago

“First things first, I came for one of the lowest costs of trading in the industry! The surprise was that not only futures had low costs, but cfds too. Spreads were tight, not soo wide in news releases”

Helpful Report

Posted 2 months ago

Hey there Paramjit, We appreciate your feedback. It's great to know that you found our trading costs to be stable and accessible across various financial instruments. One of our primary goals was to provide a trading environment where every trader can get the maximum from their positions. That's why we tried our best to maintain competitive pricing, regardless of what market traders might choose. For example, it's possible to trade crypto futures with a 0.01% maker fee, while spreads in CFD pairs start from as low as 0.1 pips. Indeed, in certain market conditions, like the important economic news releases, the spread can be widened. Nevertheless, we ensure a quality trading experience, without slippage and requotes. We wish for you to reach your full potential in crypto futures and CFD trading, while we'll be nearby to assist you on this fascinating journey. Kind regards, The PrimeXBT Team

Posted 2 months ago

“PrimeXBT offers enough blockchains for transactions: -solana -eth -btc -arb -optimism -uniswap -floki And many others. I accidentally lost a small part of profits sending them to wron’ address...”

Helpful Report

Posted 2 months ago

Hey there Xue Xiang, Thanks for your feedback and for pointing out the variety of supported blockchains! We work hard to give traders flexibility and choice when it comes to deposits and withdrawals. We’re sorry to hear about the issue with sending funds to the wrong address. Unfortunately, once a transaction has been confirmed on the blockchain, it cannot be reversed by any exchange or broker. This is a limitation of blockchain technology itself. That’s why we always recommend double-checking wallet addresses carefully before making a transfer. Happy trading, and thanks for being with PrimeXBT! Kind regards, The PrimeXBT Team

Posted 2 months ago

“For me it’s was a bit tricky in the beginning to deposit using crypto, never done it before :( but here i am… did it and it wasn’t a big deal… almost the same as bank card”

Helpful Report

Posted 2 months ago

Hi there Zubaida, Thank you so much for taking the time to share your experience. As a rule of thumb, crypto is primarily used for trading and investing processes, but has not yet gained popularity for performing daily transactions. Therefore, people who have never used crypto could struggle at first. To address these issues, we implemented both traditional bank cards and cryptocurrency to facilitate payments on our platform. Our payment infrastructure provides an opportunity to have accounts in different fiat and cryptocurrencies, allowing traders to choose the most appealing option. If you have any questions or need further assistance with payments, please feel free to reach out to our dedicated support. We're here 24/7 to assist you with any matter. Kind regards, The PrimeXBT Team

Posted 2 months ago

“They’re regulated, no doubt, but why are CFD fees hihger than crypto fees? It's not fair imho.”

Helpful Report

Posted 2 months ago

Hi there Dat Dang, Thank you for your feedback. We greatly appreciate your input, as it helps us improve our services and better meet your needs. We would like to clarify that fee structures may differ between CFDs and cryptocurrencies due to the underlying market mechanics, liquidity providers, and associated costs of execution. We greatly appreciate your feedback, and we want you to know that we take it seriously. While crypto trading often benefits from deeper liquidity and lower transaction costs, CFDs involve additional considerations that can reflect in their fees. We continuously review our pricing to remain competitive while ensuring reliable execution and high-quality service for our clients. Kind regards, The PrimeXBT Team

Posted 2 months ago

“"When initially partnering with ROCKPILEL, I had no idea how much genuine support could mean; their professionalism and commitment transformed my stress into happiness."”

Helpful Report

Posted 2 months ago

“I’d like to highlight that my funds were credited without delays, gave me confidence to keep going. When I started trading, I set things up to reduce risk on my account and it’s been steady since then. Nothing major went wrong so far, which is already a good sign for me...”

Helpful Report

Posted 2 months ago

Hi there Kuning B., Thank you for sharing your smooth experience with deposits and trading on our platform. It's wonderful to hear that your funds were credited promptly, allowing you to start trading without unnecessary waiting. Your strategic decision to utilize cross margin demonstrates prudent risk management, helping you maintain positions more effectively across market movements. Our margin system is designed to give traders flexible options for managing their exposure, and we're pleased it's working seamlessly for your trading style. The absence of technical issues you've experienced reflects our commitment to maintaining a stable, reliable infrastructure that traders can depend on for executing their strategies without interruption. Should you need any assistance with margin settings or have questions about other risk management features available on the platform, our support team is ready to help ensure your trading continues running smoothly. Kind regards, The PrimeXBT Team

Posted 2 months ago

“میں جانتا ہوں کہ ان کے پاس cfds ہیں لیکن مجھے نہیں معلوم کہ کیا وہ فیوچرز کی طرح مؤثر ہیں، 0.01% میکر فیس پر۔”

Helpful Report

Posted 2 months ago

ہیلو، Salim Chapchi آپ کے جائزے کا شکریہ، اور ہم آپ کی تشویشات کو دور کرنا چاہتے ہیں۔ ہم اپنے CFD پئیرز پر مسابقتی لیوریج اور مارکیٹ سے کم اسپریڈز پیش کرتے ہیں تاکہ ٹریڈرز بہترین شرائط کا فائدہ اٹھا سکیں۔ مخصوص تفصیلات کے لیے آپ ہمارے سپورٹ سے رابطہ کر سکتے ہیں، اور وہ خوشی سے آپ کی مدد کریں گے۔ ہم آپ کا شکریہ ادا کرنا چاہتے ہیں کہ آپ نے ہمارے کرپٹو فیوچر فیسز کی تعریف کی۔ ہمارا بنیادی مقصد اپنے اخراجات کو مسابقتی رکھنا اور تجارت کو قابل رسائی بنانا ہے۔ نیک خواہشات کے ساتھ، PrimeXBT ٹیم

Posted 2 months ago

“Joined this instead of Coinbase/Binance, cause this one has FSCA, FSA, BCR, FSC. Mauritus etc. Binance had US regulation, but now literally nothing? having money in there seems sus to me. This better.”

Helpful Report

Posted 2 months ago

Hello there Johan Pienaar, Thank you for taking the time to share your positive review with us! We are glad to see positivity coming from our beloved traders. It is fantastic to know you chose us over the other crypto exchanges! We take pride in being a platform that operates under multiple regulations worldwide. It is great that you recognize the importance of these regulations for our operations. Our top priority is to ensure you have an excellent trading experience while keeping your funds safe, which is why we have worked hard to secure the necessary licenses and regulations. Should you have any questions or suggestions on how to improve our service, you are always welcome to get in touch with our customer service team! They would be happy to assist you. Kind regards, The PrimeXBT Team

Posted 2 months ago

“I’m writing this because I wasn’t happy with the support I got. What should have been an easy process ended up being stressful and confusing. Instead of fixing it properly, the poor communication made things harder. This has affected how I see your company’s service. I hope this helps your team improve, I’m thankful to RESORUS, who made everything right again.”

Helpful Report

Posted 2 months ago

“Any crypto futures assetis cost effective due to fixed 0.01% maker, but taker is bit costly🙄”

Helpful Report

Posted 2 months ago

Hello Arief Syazwan, Thank you for taking the time to share your feedback and for highlighting our fees on crypto futures. We're thrilled to hear you find our fixed 0.01% maker fee cost-effective. You've made an excellent observation regarding our fee structure. Our taker fee is designed to be competitive within the industry, and we aim to strike a balance that rewards liquidity providers (makers) while maintaining a robust and liquid trading environment for all our users. This model encourages strategic order placement, which can be a key part of a trading strategy. Should you need more information, please get in touch with us anytime. Kind regards, The PrimeXBT Team

Posted 2 months ago

“Caj futures memang padu gila!! Kompetitor lain langsung tak boleh lawan…”

Helpful Report

Posted 2 months ago

Hai Salimi, Terima kasih atas penghargaan anda! Kami gembira bila tahu anda rasa caj futures di PrimeXBT kompetitif. Kos rendah memang keutamaan kami supaya trader dapat menyimpan lebih banyak hasil dagangan. Dengan eksekusi pantas, platform mesra pengguna, dan aset yang pelbagai, kami pastikan pengalaman anda kekal lancar. Kami seronok bila anda sendiri dapat rasakan perbezaan PrimeXBT berbanding pesaing lain. Salam hormat, Pasukan PrimeXBT

Posted 2 months ago

“AHAHAH who has been here during the 10-11 October? The flush to end all flushes!!! $20 billion wiped off the market, and I made $4k profit, buying ETH on the cheap when it dropped xD omg”

Helpful Report

Posted 3 months ago

Hey there Xiang Deming, We're thrilled to hear that you were able to navigate recent significant market volatility! Our platform is designed to provide the advanced tools and leverage options that allow seasoned traders to capitalize on precisely these kinds of market movements. It's fantastic that you viewed the dip as a strategic opportunity to buy ETH at a favorable price and secure a profit, rather than a setback. We understand that such volatility isn't for everyone, but for prepared traders, it can present unique opportunities. If you need any help, please get in touch with us anytime! Kind regards, The PrimeXBT Team

Posted 3 months ago

“Ngl never tried crypto cfds. Why u need to pay spreads, when it’s better to pay small fixed commish”

Helpful Report

Posted 3 months ago

Hello there Hawraa, Thank you for sharing your experience with us. Indeed, a fair take on the differences between crypto futures and crypto CFDs. While we offer an opportunity to trade them simultaneously, there are certain differences in the price structure. Some traders find trading crypto futures more convenient, as it always offers fixed amounts for maker fees of 0.01% and volume-based taker fees, starting as low as 0.045%. The choice solely depends on the trader's style and personal preferences. We respect every trader's choice and are ready to assist them with anything during their trading journey. Kind regards, The PrimeXBT Team

Posted 3 months ago

“tHE platform isn’t perfect but I guess no platform is perfect. Sometimes it loads too long when there is a high volatility. But in general, it's good for trading crypto futures and CFDs simultaneously”

Helpful Report

Posted 3 months ago

Dear Gagan Murthy, Thank you for sharing your experience with PrimeXBT. We appreciate your honest perspective. Indeed, during periods of extreme market volatility, short delays in platform response may occasionally occur, a common challenge across all trading environments. Our technical team constantly works to optimize performance and infrastructure to minimize such moments. We’re glad to know that you find the platform effective for trading both crypto futures and CFDs. Should you ever encounter performance issues again, please do not hesitate to contact our support team, we are always ready to assist. Kind regards, The PrimeXBT Team

Posted 3 months ago

“I know not the oldest broker in the world, but never doubted the reliability. Withdrawals speedy!”

Helpful Report

Posted 3 months ago

Hi there DerisB, Thank you for leaving your opinion. Your take on our age is relatively. PrimeXBT was established in 2018, and since that time, we have managed to grow into a much bigger community, with more than 1 million users across the globe. Regardless of how many years we have been on the market, we've always valued the proper trading experience, especially when it comes to essential features, like withdrawals. On our platform, traders simply need to select a suitable withdrawal method, either crypto or fiat. The rest, we took care of, providing prompt and safe execution. If you ever experience any issues with withdrawals or anything, don't hesitate to contact our support team. We’re happy to have you with us. Kind regards, The PrimeXBT Team

Posted 3 months ago

“covesting uused to be better when there were less traders here now its hard to find the 'hidden gem'. Hint: top-10 users are usually not the gems. I like to search between places 20-50”

Helpful Report

Posted 3 months ago

Hello there FBestari, Thank you for taking the time to share your experience with us! We are really excited to hear that you are using our copy trading feature! It was crafted just for our beloved customers, allowing you to earn money while following some fantastic traders. With this feature, you can make money even when you are not glued to your laptop, which a lot of people find super handy. We have also made sure to include filters so you can quickly find the trader you want to follow, complete with all their stats. If you enjoy browsing among 20 to 50 traders, we would be only happy to hear about that. Just do what works best for you, and we are here to empower you on your journey! If you have any questions or suggestions, feel free to reach out to our customer service team! They would be more than happy to fill you in on everything about copy trading. Kind regards, The PrimeXBT Team

Posted 3 months ago

“Dtg sini lepas dengar orang cakap pasal status VIP2 untuk client baru. Dapat bonus best + komisen pun rendah! Lagi satu, aku deposit guna blockchain Solana. Smooth jek, takde masalah langsung.”

Helpful Report

Posted 3 months ago

Hai Aiman Hakim, Terima kasih kerana berkongsi pengalaman anda bersama kami. Maklum balas anda amat kami hargai. Kami gembira mendengar bahawa status VIP2 dan deposit melalui rangkaian Solana memberi manfaat kepada anda. Di PrimeXBT, kami sentiasa komited untuk menyediakan kondisi dagangan terbaik serta kaedah pembiayaan yang selamat bagi memenuhi keperluan setiap pedagang. Jika anda ada sebarang pertanyaan atau perlukan bantuan lanjut, pasukan sokongan kami tersedia 24/7 untuk membantu bila-bila masa. Jangan segan untuk menghubungi kami. Salam hormat, Pasukan PrimeXBT

Posted 3 months ago

“Just wanted to say that this is popular platform and after trading here, its rep - well deserved 👍”

Helpful Report

Posted 3 months ago

Hi there Yao Pengfei, Thank you for your feedback! We’re glad to hear your experience reflects the reputation we’ve worked hard to build. It’s great knowing traders like you appreciate the platform and the services we provide! Kind regards, The PrimeXBT Team

Posted 3 months ago

PrimeXBT is rated 4.7 based on 591 reviews