PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.69

4.7 Rating 463 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially, I was disappointed with the fixed leverage option on PrimeXBT, but the platform's extensive asset selection and favorable trading terms convinced me to give it a shot. Fortunately, my experience turned out to be fantastic, but I still wish that margin trading on the platform was more flexible and convenient.”

Helpful Report

Posted 2 years ago

Hello Patrick Alvarez, We appreciate your initial trust in PrimeXBT despite your disappointment with the fixed leverage option. We're glad to hear that your experience turned out to be fantastic overall. We understand your preference for more flexibility in margin trading, and we'll consider your feedback as we continue to enhance our platform. Thank you for your valuable input. Best regards, PrimeXBT customer support.

Posted 2 years ago

“I have to praise PrimeXBT for its advanced security measures. I contacted the support only once, when I needed to restore the password for my account. Everything was done professionally – they verified my email and helped to retain access to my account and all the funds I had there.”

Helpful Report

Posted 2 years ago

Dear Barbara Brown, We're glad to hear that you had a positive experience with our advanced security measures and professional support team. Restoring access to your account and ensuring the safety of your funds is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“My trading experience with the PrimeXBT trading platform is positive in general but I would appreciate it even more if it offered a bigger number of blockchains to make transactions. It would be more convenient.”

Helpful Report

Posted 2 years ago

Hello Todd Alexander, Thank you for your feedback regarding the number of blockchains available for transactions. We understand the importance of convenience and are continuously working on expanding our supported blockchains. We appreciate your input and will take it into consideration as we strive to improve our platform. Best regards, PrimeXBT customer support.

Posted 2 years ago

“Copy trading module of the PrimeXBT trading platform is really what beginning traders should try when they enter this game. Even though I had some losses, I was explained that this was due to the poor choice of signal providers. Managers helped me find more profitable and reliable strategies.”

Helpful Report

Posted 2 years ago

Hi Brian Bell, We're thrilled to hear that you found value in our copy trading module and received assistance in finding more profitable signal providers. Helping beginner traders succeed is one of our main goals, and we're glad that our managers were able to guide you in the right direction. If you have any further questions or need further support, please feel free to contact us. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“I agree with all the reviews saying that PrimeXBT has an intuitive interface. However, as for a professional trader, it’s way too simple for me. I would like to have the possibility to use more advanced technologies. But still, it’s great for new traders.”

Helpful Report

Posted 2 years ago

Dear Terry Kelly, We appreciate your feedback on the intuitive interface of our platform. We understand that as a professional trader, you may prefer more advanced technologies. We continuously gather feedback to enhance our platform and provide a better experience for all our users. Your input is valuable, and we'll consider it as we work on future updates. Yours sincerely, PrimeXBT customer support.

Posted 2 years ago

“I have to admire the professional performance of the PrimeXBT customer support team. After the registration, I had some glitches of the trading terminal. I didn’t try the basic thing, such as clear the cache, and so on, but they explained to me how this can impact functioning of their online trading engine. Thank you!”

Helpful Report

Posted 2 years ago

Hello Mary Jackson, Thank you for your kind words regarding the professional performance of our customer support team. We understand that technical glitches can occur, and we're glad that our team was able to assist you in resolving the issues with the trading terminal. If you have any further questions or need any additional support, please don't hesitate to reach out to us. Best wishes!

Posted 2 years ago

“The fact that leverage is fixed and cannot be changed disappointed me at first but I still decided to try trading on PrimeXBT because of a great selection of assets and nice trading conditions. Well, I wasn’t disappointed at the end. But still, it would be great if margin trading here was more convenient.”

Helpful Report

Posted 2 years ago

Hi Peter Young! We appreciate your understanding regarding the fixed leverage option on PrimeXBT. We're glad to hear that you had a positive experience overall, and we understand your desire for more convenient margin trading. We'll take your feedback into consideration as we continue to improve our platform. Thank you for choosing PrimeXBT.

Posted 2 years ago

“Despite the slow responses of the trading terminal on PrimeXBT, the platform's advanced technologies and conditions make it a top choice for traders who are looking to maximize their profits.”

Helpful Report

Posted 2 years ago

Dear Theresa Sanders, We understand that the slow responses of the trading terminal may pose challenges, and we appreciate your recognition of our advanced technologies and favorable trading conditions. We're continuously working on optimizing the platform's performance to provide a seamless trading experience. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The volatile spread on PrimeXBT may pose a challenge, but the platform's user-friendly interface and professional support team make trading a hassle-free experience.”

Helpful Report

Posted 2 years ago

Hello Gerald Peterson, We appreciate your understanding of the volatile spread on PrimeXBT and your recognition of our user-friendly interface and professional support team. We're committed to ensuring a hassle-free trading experience for our users and appreciate your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The lack of fiat deposit methods on PrimeXBT can be inconvenient, but the platform's intuitive interface and advanced technologies make it an excellent choice for traders who are looking to diversify their portfolios.”

Helpful Report

Posted 2 years ago

Hi Jose Hughes, We understand that the lack of fiat deposit methods may be inconvenient for some users. However, we're pleased to hear that you find our platform's intuitive interface and advanced technologies excellent for diversifying your portfolio. We continuously evaluate and improve our services based on user feedback, and we appreciate your input. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although PrimeXBT doesn't support many blockchains, the platform still offers a wide range of trading instruments and assets from various financial markets. The trading experience is enjoyable and rewarding.”

Helpful Report

Posted 2 years ago

Dear Charles Lewis, Thank you for your feedback on the trading experience on PrimeXBT. We understand that while we may not support many blockchains, our wide range of trading instruments and assets from various financial markets provide ample opportunities for our users. We're glad to hear that you find the experience enjoyable and rewarding. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Despite the fixed leverage, PrimeXBT offers a unique and valuable trading experience. The ample liquidity and impressive range of trading assets make it a top choice for crypto traders.”

Helpful Report

Posted 2 years ago

Hello Wanda Richardson, Thank you for recognizing the unique and valuable trading experience on PrimeXBT. Our platform offers ample liquidity and an impressive range of trading assets, making it a top choice for crypto traders. Best regards, PrimeXBT customer support service.

Posted 2 years ago

“The slow responses of the trading terminal on PrimeXBT can be frustrating, but the platform's professional support team is always available to assist with any technical difficulties.”

Helpful Report

Posted 2 years ago

Hi Carolyn Green, We apologize for any inconvenience caused by slow responses of the trading terminal. Our professional support team is always available to assist with technical difficulties and ensure a seamless trading experience. Yours sincerely, PrimeXBT Customer Support.

Posted 2 years ago

“The volatile spread on PrimeXBT can be a challenge, but the platform's advanced technologies and conditions make initiating and closing profitable trades possible. Overall, I'm satisfied with my trading experience.”

Helpful Report

Posted 2 years ago

Dear Dennis Perez, We understand that the volatile spread can be challenging, but we're glad to hear that the advanced technologies and trading conditions on PrimeXBT have met your expectations. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The lack of fiat deposit methods on PrimeXBT is a minor issue compared to the platform's many advantages. The user-friendly interface and a diverse range of trading instruments make it an excellent choice for traders of all levels.”

Helpful Report

Posted 2 years ago

Hello Wilfred Huff, We appreciate your understanding of the lack of fiat deposit methods on PrimeXBT. We are currently working to add more blockchain networks. The user-friendly interface and diverse range of trading instruments are some of the many advantages we offer to traders of all levels. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Despite its issues, PrimeXBT is a fantastic trading platform. The professional support team and a diverse range of trading instruments make it a top choice for traders who are looking to stay ahead of the game.”

Helpful Report

Posted 2 years ago

Hello George Stanley, Thank you for your positive feedback on PrimeXBT. Despite any issues, we strive to provide a fantastic trading platform with a professional support team and a diverse range of trading instruments. Best regards, PrimeXBT customer support.

Posted 2 years ago

“Despite the fixed leverage, PrimeXBT is an excellent trading platform. The ample liquidity and a wide range of trading assets make it stand out from other crypto exchanges.”

Helpful Report

Posted 2 years ago

Dear Gilberto Wade, We appreciate your recognition of the ample liquidity and wide range of trading assets on PrimeXBT. Our platform is designed to stand out from other crypto exchanges and provide a seamless trading experience. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although the spread was slightly higher than what I anticipated, I understand that it is a common occurrence in the volatile crypto market. In general, I have had a great experience on PrimeXBT, and the customer support team has been exceptional in their assistance.”

Helpful Report

Posted 2 years ago

Dear Lila Johnson, We apologize for any inconvenience caused by the slightly higher spread. We appreciate your understanding of the volatility in the crypto market. Our customer support team is always here to provide exceptional assistance. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although my PrimeXBT account is now suspended because I am located in the US, I am grateful to the platform for enabling me to withdraw my profits. I was aware that PrimeXBT did not serve clients from the US, so I don't hold the company responsible for my account's suspension. Despite the restrictions, I have a positive opinion of the platform.”

Helpful Report

Posted 2 years ago

Dear Alfred Hamilton, We apologize for the account suspension due to regional restrictions. We're glad to hear that you were able to withdraw your profits, and we appreciate your positive opinion despite the limitations. Thank you for your understanding. Best regards, PrimeXBT customer support.

Posted 2 years ago

“Initially, I struggled to find a suitable trader to follow on PrimeXBT's copy trading platform. However, after reaching out to their customer support team, I received valuable advice on how to choose a successful trader based on their trading history and overall profitability. This was something I hadn't considered before, and it helped me to achieve better results with copy trading. Despite the initial setback, I now find the copy trading module on PrimeXBT to be efficient and effective.”

Helpful Report

Posted 2 years ago

Hello Melvin Harris, We're thrilled to hear that our customer support team was able to provide valuable advice on choosing successful traders for copy trading. We're glad you found the module efficient and effective. Thank you for sharing your experience.

Posted 2 years ago

PrimeXBT is rated 4.7 based on 463 reviews