PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.70

4.7 Rating 480 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite the slow responses of the trading terminal on PrimeXBT, the platform's advanced technologies and conditions make it a top choice for traders who are looking to maximize their profits.”

Helpful Report

Posted 2 years ago

Dear Theresa Sanders, We understand that the slow responses of the trading terminal may pose challenges, and we appreciate your recognition of our advanced technologies and favorable trading conditions. We're continuously working on optimizing the platform's performance to provide a seamless trading experience. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The volatile spread on PrimeXBT may pose a challenge, but the platform's user-friendly interface and professional support team make trading a hassle-free experience.”

Helpful Report

Posted 2 years ago

Hello Gerald Peterson, We appreciate your understanding of the volatile spread on PrimeXBT and your recognition of our user-friendly interface and professional support team. We're committed to ensuring a hassle-free trading experience for our users and appreciate your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The lack of fiat deposit methods on PrimeXBT can be inconvenient, but the platform's intuitive interface and advanced technologies make it an excellent choice for traders who are looking to diversify their portfolios.”

Helpful Report

Posted 2 years ago

Hi Jose Hughes, We understand that the lack of fiat deposit methods may be inconvenient for some users. However, we're pleased to hear that you find our platform's intuitive interface and advanced technologies excellent for diversifying your portfolio. We continuously evaluate and improve our services based on user feedback, and we appreciate your input. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although PrimeXBT doesn't support many blockchains, the platform still offers a wide range of trading instruments and assets from various financial markets. The trading experience is enjoyable and rewarding.”

Helpful Report

Posted 2 years ago

Dear Charles Lewis, Thank you for your feedback on the trading experience on PrimeXBT. We understand that while we may not support many blockchains, our wide range of trading instruments and assets from various financial markets provide ample opportunities for our users. We're glad to hear that you find the experience enjoyable and rewarding. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Despite the fixed leverage, PrimeXBT offers a unique and valuable trading experience. The ample liquidity and impressive range of trading assets make it a top choice for crypto traders.”

Helpful Report

Posted 2 years ago

Hello Wanda Richardson, Thank you for recognizing the unique and valuable trading experience on PrimeXBT. Our platform offers ample liquidity and an impressive range of trading assets, making it a top choice for crypto traders. Best regards, PrimeXBT customer support service.

Posted 2 years ago

“The slow responses of the trading terminal on PrimeXBT can be frustrating, but the platform's professional support team is always available to assist with any technical difficulties.”

Helpful Report

Posted 2 years ago

Hi Carolyn Green, We apologize for any inconvenience caused by slow responses of the trading terminal. Our professional support team is always available to assist with technical difficulties and ensure a seamless trading experience. Yours sincerely, PrimeXBT Customer Support.

Posted 2 years ago

“The volatile spread on PrimeXBT can be a challenge, but the platform's advanced technologies and conditions make initiating and closing profitable trades possible. Overall, I'm satisfied with my trading experience.”

Helpful Report

Posted 2 years ago

Dear Dennis Perez, We understand that the volatile spread can be challenging, but we're glad to hear that the advanced technologies and trading conditions on PrimeXBT have met your expectations. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The lack of fiat deposit methods on PrimeXBT is a minor issue compared to the platform's many advantages. The user-friendly interface and a diverse range of trading instruments make it an excellent choice for traders of all levels.”

Helpful Report

Posted 2 years ago

Hello Wilfred Huff, We appreciate your understanding of the lack of fiat deposit methods on PrimeXBT. We are currently working to add more blockchain networks. The user-friendly interface and diverse range of trading instruments are some of the many advantages we offer to traders of all levels. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Despite its issues, PrimeXBT is a fantastic trading platform. The professional support team and a diverse range of trading instruments make it a top choice for traders who are looking to stay ahead of the game.”

Helpful Report

Posted 2 years ago

Hello George Stanley, Thank you for your positive feedback on PrimeXBT. Despite any issues, we strive to provide a fantastic trading platform with a professional support team and a diverse range of trading instruments. Best regards, PrimeXBT customer support.

Posted 2 years ago

“Despite the fixed leverage, PrimeXBT is an excellent trading platform. The ample liquidity and a wide range of trading assets make it stand out from other crypto exchanges.”

Helpful Report

Posted 2 years ago

Dear Gilberto Wade, We appreciate your recognition of the ample liquidity and wide range of trading assets on PrimeXBT. Our platform is designed to stand out from other crypto exchanges and provide a seamless trading experience. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although the spread was slightly higher than what I anticipated, I understand that it is a common occurrence in the volatile crypto market. In general, I have had a great experience on PrimeXBT, and the customer support team has been exceptional in their assistance.”

Helpful Report

Posted 2 years ago

Dear Lila Johnson, We apologize for any inconvenience caused by the slightly higher spread. We appreciate your understanding of the volatility in the crypto market. Our customer support team is always here to provide exceptional assistance. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“Although my PrimeXBT account is now suspended because I am located in the US, I am grateful to the platform for enabling me to withdraw my profits. I was aware that PrimeXBT did not serve clients from the US, so I don't hold the company responsible for my account's suspension. Despite the restrictions, I have a positive opinion of the platform.”

Helpful Report

Posted 2 years ago

Dear Alfred Hamilton, We apologize for the account suspension due to regional restrictions. We're glad to hear that you were able to withdraw your profits, and we appreciate your positive opinion despite the limitations. Thank you for your understanding. Best regards, PrimeXBT customer support.

Posted 2 years ago

“Initially, I struggled to find a suitable trader to follow on PrimeXBT's copy trading platform. However, after reaching out to their customer support team, I received valuable advice on how to choose a successful trader based on their trading history and overall profitability. This was something I hadn't considered before, and it helped me to achieve better results with copy trading. Despite the initial setback, I now find the copy trading module on PrimeXBT to be efficient and effective.”

Helpful Report

Posted 2 years ago

Hello Melvin Harris, We're thrilled to hear that our customer support team was able to provide valuable advice on choosing successful traders for copy trading. We're glad you found the module efficient and effective. Thank you for sharing your experience.

Posted 2 years ago

“Although PrimeXBT offers a variety of trading instruments and order types, the fixed leverage can be limiting. However, the platform's reliable and expert customer support team can assist in mitigating this issue. Overall, while there may be some drawbacks, PrimeXBT is still a viable option for traders looking for a range of trading options and support.”

Helpful Report

Posted 2 years ago

Hi George Blake! Thank you for acknowledging the variety of trading instruments and order types on PrimeXBT. We understand the limitation of fixed leverage, but our expert customer support team is always available to assist and help you make the most of your trading experience.

Posted 2 years ago

“I’ve already written a PrimeXBT review. Now, I would like to share my experience of using it copy trading module called Covesting. This platform is great in terms of the selection of advanced trading strategies and the ways to customize the platform in order to copy trades conveniently. The percentage of profits from successful deals – 70% – is also higher than on average copy trading platforms.”

Helpful Report

Posted 2 years ago

Dear Kyle, We're glad to hear that you had a great experience with Covesting, our copy trading module. The selection of advanced trading strategies and the ability to customize the platform for convenient copying are key features. Thank you for sharing your positive experience.

Posted 2 years ago

“Ya he escrito una revisión PrimeXBT. Ahora, me gustaría compartir mi experiencia de usar su módulo de copy trading llamado Covesting. Esta plataforma es grande en términos de la selección de estrategias de negociación avanzadas y las formas de personalizar la plataforma con el fin de copiar las operaciones convenientemente. El porcentaje de ganancias de las operaciones exitosas - 70% - también es mayor que en el promedio de las plataformas de copy trading.”

Helpful Report

Posted 2 years ago

Querida Rebecca hacemos todo lo posible para asegurarnos de que operar en nuestra plataforma sea fácil para todos nuestros clientes. Si tiene alguna dificultad, no dude en ponerse en contacto con nosotros e intentaremos responder a todas sus preguntas. Atentamente, ¡Servicio de atención al cliente de PrimeXBT!

Posted 2 years ago

“They take a long time to resolve cases... I trust the company as a trading platform... but the help from the support center was delivered not quite quickly... This is the only aspect of primexbt I would like to improve as an active trader”

Helpful Report

Posted 2 years ago

Hello Mitchell Stewart, We apologize for any delay in resolving your case. We understand the importance of timely assistance for active traders. We appreciate your trust in PrimeXBT as a trading platform and will take your feedback into account to improve our support center's response time. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“It seems to me a very good trading platform, with many years in the market and with very low commissions. At first, I didn’t believe that their copy trading module could be so profitable for signal providers, but it really is. That’s what I appreciate about PrimeXBT.”

Helpful Report

Posted 2 years ago

Dear Wilbur Powell, We're thrilled to hear that you find PrimeXBT to be a great trading platform with low commissions. Our copy trading module aims to provide profitable opportunities for signal providers, and we're glad it has met your expectations. Thank you for appreciating PrimeXBT. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“I feel very comfortable with PrimeXBT but they should improve in passing the calls to the language that a client requests. In my case I have made calls and it has taken too long to contact someone who speaks Spanish, up to 45 minutes”

Helpful Report

Posted 2 years ago

Hello Wilbert Ortiz, We apologize for the inconvenience you experienced in reaching a Spanish-speaking representative. We value your feedback and will take steps to improve our call routing system to ensure faster connections with the requested language support. Thank you for bringing this to our attention. Best wishes, PrimeXBT customer support.

Posted 2 years ago

“The speed of execution is the best thing I found in this trading platform. PrimeXBT can open and close my order literally in fractions of seconds. This is very beneficial for me as it makes more positions of mine profitable. To that extent, PrimeXBT is a top-rated platform.”

Helpful Report

Posted 2 years ago

Hello Oderico Quesada Gil! Thank you for sharing your positive experience! Indeed, we aim to guarantee the best execution to ensure that all our clients can use their tools and their own advantage in the financial markets. Best regards, PrimeXBT Customer Support Service.

Posted 2 years ago

PrimeXBT is rated 4.7 based on 480 reviews