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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Ian Robinson
Verified Buyer
“From beginning to end everything was first class.”
Helpful Report
Posted 2 years ago
Rita Stroud
Verified Buyer
“Took 2 weeks to arrive when the advert states 3-4 days (not guaranteed). Too long to wait when my ink has run out”
Helpful Report
Posted 2 years ago
Martyn Hodge
Verified Buyer
“PrinterInkDirect is a fake con company, take your money and do not supply the goods. No phone number to ring, no reply to any emails. Will be carrying out a charge back via the credit card company.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very good fast service & price 10/10”
Helpful Report
Posted 2 years ago
Mike Kinsman
Verified Buyer
“Excellent service, delivered on time, installed to printer, fully functional immediately.Highly recommended.”
Helpful Report
Posted 2 years ago
Keith Turvey
Verified Buyer
“Royal mail lost my order, Printer Ink Direct sent me a replacement as soon as I contacted them through the Shop App”
Helpful Report
Posted 2 years ago
Wendy Garner
Verified Buyer
“Quick and easy to order delivery within the stated time.very satisfied”
Helpful Report
Posted 2 years ago
Kevin Cooke
Verified Buyer
“Excellent product and quick delivery”
Helpful Report
Posted 2 years ago
Avril Stewart
Verified Buyer
“One of the cartridges arrived damaged and therefore could not use any of them as need all 4 for printer to work. Have sent 2 emails - still no reply have had to buy another set elsewhere.”
Helpful Report
Posted 2 years ago
Chris Evans
Verified Buyer
“I ordered two black cartridges and the colour multipacks. I got one of each. Email and message online then went unanswered. Disappointed.”
Helpful Report
Posted 2 years ago
Ricky DONALD
Verified Buyer
“Worked just as well as premium inks !”
Helpful Report
Posted 2 years ago
A C Worth
Verified Buyer
“Unfortunately I tried to update a new address to deliver to but couldn't. So I haven't received it.”
Helpful Report
Posted 2 years ago
Joe Duffy
Verified Buyer
“Good no nonsense prompt service”
Helpful Report
Posted 2 years ago
Milinda Senanayake
Verified Buyer
“I would not even give a single star. Printer doesn't recognised the ink, Faulty product, leaking, no phone number to contact. I did send them few emails did try to contact via their chat window. Unfortunately no one didn't get back to me. SHOULD AVOID THIS COMPANY”
Helpful Report
Posted 2 years ago
Graham Chandler
Verified Buyer
“When the Ink cartridge fitted in to printer it failed to be recognised, so consequently did not work. Writing to the company for further advice, we have nil response. All previous inks supplied by other companies have worked perfectly. Very poor.”
Helpful Report
Posted 2 years ago
Lorna Jones
Verified Buyer
“If I could give no stars I would - ordered ink on a 3 day lead time. Took over 1 month to arrive. No response to any of my messages. No way to contact them. Had to buy ink from another source.”
Helpful Report
Posted 2 years ago
Edward Edeogu
Verified Buyer
“A lot more valuable than Epson”
Helpful Report
Posted 2 years ago
Jimmy Logan
Verified Buyer
“Good quality derived on time Happy”
Helpful Report
Posted 2 years ago
Clifford Masters
Verified Buyer
“Took too long and when sent was only half the order, I was not offered an alternative . not good enough”
Helpful Report
Posted 2 years ago
Kapil Vaghela
Verified Buyer
“This company is the worst I have dealt with for delivery times and there is zero customer services. I DO NOT CARE HOW CHEAP THE INK. I will never order from here again! Super late delivery’s, wrong inks sent. No reply to any emails for over a month. GOOD LUCK! Attached pic of invoice and wrong product sent AGAIN!”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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