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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Delivery was supposed to be 3-5 working days, a week went by without the cartridges being received, chased twice using the Contact Us form and received no response. Eventually received the cartridges 13 days after ordering by which point I had already received a refund from Paypal. The Yellow cartridge was also not recognised by my printer so not a good experience all round and will not use again.
Helpful Report
Posted 2 years ago
Great price and great service. Thankyou.
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Posted 2 years ago
Excellent quality and service
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Posted 2 years ago
Quick delivery and good product. Very pleased.
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Posted 2 years ago
Excellent service, good product at a great price not to mention quick delivery, highly recommended.
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Posted 2 years ago
After sending 3 emails to sort a delivery problem and no replies I'm now asked to review a product I still have not received.
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Posted 2 years ago
Straight after purchase I messaged to say address has changed. No reply to any correspondence and no ink
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Posted 2 years ago
Fab price and fab inks. Also very good service. Thank you.
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Posted 2 years ago
Very good and fast delivery
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Posted 2 years ago
Very good service
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Posted 2 years ago
Great service. New drum for Brother printer works beautifully and a great price.
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Posted 2 years ago
Fast delivery, great quality, and price
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Posted 2 years ago
very good service recieved wihin two days.have not put in the printer yet so can not comment if thy work
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Posted 2 years ago
Very happy works ok
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Posted 2 years ago
Exactly the ink I needed, great price and arrived quickly
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Posted 2 years ago
The ink is perfect , however and it's a big however the delivery time was diabolical, I had to send 3 (three) Emails to the address supplied and did not receive an acknowledgement, this was after 14 days then low and behold I got msg saying they were dispatch. The product is very good but customer service let's you down very badly
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Posted 2 years ago
The ink works perfectly in my Epson printer. It’s my 3rd order and totally satisfied. Easy to use on line ordering and efficiently despatched.
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Posted 2 years ago
Great product easy to install and working great
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Very prompt service Cartridges installed and all printing very nicely, i will be buying from you again. Thank you.
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Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews