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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Helen Endsor
Verified Buyer
“Very pleased with my purchase excellent value for money, delivery was trouble free.”
Helpful Report
Posted 2 years ago
Christine Long
Verified Buyer
“Easy transaction, thank you.”
Helpful Report
Posted 2 years ago
RICHARD ROBINSON
Verified Buyer
“Excellent service and price”
Helpful Report
Posted 2 years ago
Ian Linton
Verified Buyer
“Poor service, delivery was over 10 days. No response to 3 emails requesting a delivery update and a request to cancel the order because it was urgent at the time of ordering. Packaging was fine when eventually delivered, but I had to pay express rates for an alternative product because of the late delivery and complete lack of response.”
Helpful Report
Posted 2 years ago
Ilona Brinkiene
Verified Buyer
“Great service, thank you!”
Helpful Report
Posted 2 years ago
Brian Gibbs
Verified Buyer
“As I ordered my cartridges on 10th October 2022 and the response from you was not until 2nd November 2022. There is not a telephone number to reach you nor an e-mail address so with no point of contact and a poor response time from you I am, understandably, not very happy. I needed this product urgently but your performance has made me consider that I shall have to go elsewhere for my supplies. I have never had to wait like this before and I run an accountancy practice where computers and printers are essential for my business. Brian Gibbs”
Helpful Report
Posted 2 years ago
Peter Silvester
Verified Buyer
“Good product, very slow delivery”
Helpful Report
Posted 2 years ago
George Potter
Verified Buyer
“I have received a product which does not fit my printer. I have sent you a message asking for your plan to remedy this. I have heard nothing.”
Helpful Report
Posted 2 years ago
Andrew Willoughby
Verified Buyer
“Prompt and efficient service from Printer Ink Direct. Ink works fine will continue to use.”
Helpful Report
Posted 2 years ago
Kenneth Dodd
Verified Buyer
“Cartridges were the wrong type when delivered, still waiting for the correct ones to arrive!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“My order arrived in less than 24hrs. Can't ask for better than that.”
Helpful Report
Posted 2 years ago
Massoud M Vaziri
Verified Buyer
“VERY HAPPY WITH THE PRODUCT, AND THE REASONABLE PRICE.”
Helpful Report
Posted 2 years ago
Sam Hoseyni
Verified Buyer
“Never received my purchase and never replied to my enquirers, so fed up with cheating companies. My number: 07951018925 Hope they now call me, they took my money £39.98 but never sent my two ink cartridges 62xl black for HP printer.”
Helpful Report
Posted 2 years ago
Iva Lewis
Verified Buyer
“Swift delivery. Great service.”
Helpful Report
Posted 2 years ago
Aneta M Kepa
Verified Buyer
“I didn't receive a product. Wrote few emails, no response or a refund”
Helpful Report
Posted 2 years ago
Mark Hanson
Verified Buyer
“Shipment was quick and well-packed. Unfortunately, the HP black ink cartridge wasn't recognized by the printer due to HP's new trick of only letting you print with their 7 x as expensive ink. The moral being - avoid HP printers like the plague.”
Helpful Report
Posted 2 years ago
Natalie Cottage
Verified Buyer
“Ink didn’t work. I emailed and asked for refund but had no reply”
Helpful Report
Posted 2 years ago
Robert Gauld
Verified Buyer
“Sent wrong ink for printer emailed twice for correct ink or refund No reply”
Helpful Report
Posted 2 years ago
Adam Spears
Verified Buyer
“Easy ordering process, quick delivery. Good compatible Toners and work well on my printer. Thank you!”
Helpful Report
Posted 2 years ago
Dominic Welby
Verified Buyer
“Not received despite reminder”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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