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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Anonymous
Verified Buyer
“I have never been able to use any cartridge other than Epson in my printer for years, but decided to try again and with printer ink direct they worked, saved so much money. Can't thank you enough”
Helpful Report
Posted 1 year ago
Michael West
Verified Buyer
“Fast & Efficient Service”
Helpful Report
Posted 1 year ago
A Taylor
Verified Buyer
“Not impressed, I was assured the ink would be comparable with my Epsom 6100 but when I put the inks In my printer didn't recognise them. Total waste of money won't trust buying anymore on line”
Helpful Report
Posted 1 year ago
Dermot MCANENLY
Verified Buyer
“Slow delivery, poor presentation of goods”
Helpful Report
Posted 1 year ago
David Bird
Verified Buyer
“The 'Printer Ink Direct' side of the transaction was efficient and professional. Unfortunately the delivery by GPO was below par, because the product was not delivered to my address owing to a sloppy mistake by the van driver. However, following a series of phone calls to PID and GPO HQ, the situation was resolved by mid-afternoon with due apologies and no further action. The product itself seems very satisfactory.”
Helpful Report
Posted 1 year ago
Andy Forsey
Verified Buyer
“Not normally something I would review, but what the heck! Have you tried buying Epsom ink from Currys? Absolutely extortionate!!! Found these guys & saved myself the price of 6 pints at Wetherspoons!! What’s not to like… AJF.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“cartridges arrived promptly and the price is very good and included postage”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Not used yet but notified and delivered on time”
Helpful Report
Posted 1 year ago
Joseph Rae
Verified Buyer
“Easy to order clear website quick delivery. First class service all round”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good quick delivery a good product at the right price.”
Helpful Report
Posted 1 year ago
Christopher Francis
Verified Buyer
“Excellent product. Professional staff. Very good communication and efficient logistics”
Helpful Report
Posted 1 year ago
Brian Smith
Verified Buyer
“Cheap, they work, fast delivery. What's not to like.”
Helpful Report
Posted 1 year ago
David McCoy
Verified Buyer
“Absolutely brilliant service, no sooner had I placed the order it was delivered to my door ☆☆☆☆☆”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered an ink cartridge as a matrter of urgency and was then sent an email to tell me that the parcel would be dispatched via Royal Mail. Royal Mail sent me an email to ask if I had any delivery requirements and I informed them that I would not be available to receive the delivery on the specified day but would leave the porch door open for the delivery. The item was not delivered to my address but handed to the people next door who then went away so we didn't receive the parcel for some time. I informed Printer Ink Direct about this by email but received no resonse what so ever! Not good enough and as for Royal Mail what can I say, pointeless asking for a safe delivery place and then delivering it elsewhere - sorry, again not good enough. I ended up having to buy two extra cartridges from a different supplier. The original order eventually arrived but not as requested.”
Helpful Report
Posted 1 year ago
Trevor Birch
Verified Buyer
“Received cartridges-inks for my HP Officejet Pro and all worked fine. Thanks.”
Helpful Report
Posted 1 year ago
Jillian Otoole
Verified Buyer
“First time ordering, I must say I was over the moon with the quality of the paper ,my photos came out great .good price ,quick delivery. will definitely re order .”
Helpful Report
Posted 1 year ago
Linda Strode
Verified Buyer
“Very good and compatible”
Helpful Report
Posted 1 year ago
Rebecca Henderson
Verified Buyer
“I was sent the incorrect ink cartridges and when I emailed to tell the company they had sent me the wrong cartridges that are not compatible with my printer, they did not respond”
Helpful Report
Posted 1 year ago
ANN LAKEMAN
Verified Buyer
“Silly me ordered the wrong inks and I have emailed 3 times to no avail. NOBODY has answered”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I have yet to use the inks. The delivery was very prompt. The package was somewhat "flattened" presumably while in transit.”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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