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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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David Leslie Greenwood
Verified Buyer
“Quality, reliable product with good delivery”
Helpful Report
Posted 3 years ago
Jill McColl
Verified Buyer
“Order arrived complete and dispatched in good time, ink works in the printer despite not being a genuine replacement cartridge. The only negative point I would make was that despite paying for next day delivery the courier company did not achieve this. No remedial action (e.g. offer to refund extra paid for next day service nor apology) was taken by printinkdirect nor the courier company despite me writing an email to notify this had happened.”
Helpful Report
Posted 3 years ago
STEPHEN FOUND
Verified Buyer
“Good price work great.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service delivered promptly and well wrapped. That’s how to keep customers, by good service, we’ll done!”
Helpful Report
Posted 3 years ago
Clare Pilot
Verified Buyer
“Ink does not work, Black ink is blue and all others colours are faded! Company has not responded despite my contacting them regarding this.”
Helpful Report
Posted 3 years ago
Sharon Lengert
Verified Buyer
“My order was delivered the next day, free of charge and the cartridges were the right type. I'm very pleased with this service and the value for money. Thank you.”
Helpful Report
Posted 3 years ago
Derrick Rose
Verified Buyer
“Good price delivery very quick excellent service.”
Helpful Report
Posted 3 years ago
Simon Damiani
Verified Buyer
“Sent me a part for a different printer when I ordered a toner cartridge. Emailed them twice about it and had no reply. The part they have sent me cost more than what I had ordered. Useless”
Helpful Report
Posted 3 years ago
Kat Kirton
Verified Buyer
“Customer services prompt and helpful when I ordered the wrong inks! The right inks are as good as the named make.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Found your site by chance as looking for new ink cartridges”
Helpful Report
Posted 3 years ago
P Hamilton
Verified Buyer
“Arrived on time and packaging simple and good”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent, quick delivery and good value. Will be ordering again.”
Helpful Report
Posted 3 years ago
Michael Talbot
Verified Buyer
“This company is very easy to deal with, all done on line. Next day delivery. Good products and well worth the money”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great way to refill your ink at a fraction of the cost”
Helpful Report
Posted 3 years ago
LYNNE WILSON
Verified Buyer
“Excellent service.”
Helpful Report
Posted 3 years ago
Isobel McCormack
Verified Buyer
“Cartridge supplied as compatible with Epson XP-312. The printer does not recognize this cartridge. Tried installing it 3 times the same message showed. No replies to emails to Printer Ink Direct regarding this and requesting a refund and received no reply. Hence 1* rating.”
Helpful Report
Posted 3 years ago
Bryan Baldock
Verified Buyer
“Excellent delivery and all worked well, thanks I will always buy from this company”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quick service, value for money and they seem much better cartridges than the last lot I bought. Happy customer.”
Helpful Report
Posted 3 years ago
Les Horton
Verified Buyer
“Placed order,arrived next day. Very prompt service. Up to now everything o.k.”
Helpful Report
Posted 3 years ago
Alan Cooke
Verified Buyer
“I haven't yet had to use the product, but your ordering and delivery system is superb, even letting me know to within an hour when the package was due to arrive”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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