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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Andrew Rowlands
Verified Buyer
“Parcel didn’t arrive for two weeks. No way of contacting them via phone, emails ignored. Asked to cancel order and no response. Won’t be using again.”
Helpful Report
Posted 3 years ago
Peter Stec
Verified Buyer
“I placed an order with you for two sets of compatible inks for the epson xp-8600.....the inks were slow to arrive...the email invoice I received showed the correct printer name and inks....the inks which arrived say compatible for the photo xp-8500/8505.....I have emailed you six or seven times asking if these inks are the right ones....I have filled in two contact forms and guess what reply I have had....ABSOLUTELY NONE!!!!! I look forward to your REPLY”
Helpful Report
Posted 3 years ago
Ian Redfern
Verified Buyer
“Work great”
Helpful Report
Posted 3 years ago
Steve Harris
Verified Buyer
“Nothing has arrived!”
Helpful Report
Posted 3 years ago
Geraldine Scott
Verified Buyer
“Pack of inks arrived the next day. Have only replaced two old Epsom cartridges so far, but new ink seems fine.”
Helpful Report
Posted 3 years ago
MARTIN WEITZ
Verified Buyer
“Fantastic value - excellent inks”
Helpful Report
Posted 3 years ago
June Eaton
Verified Buyer
“I found the product very good and no problem”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordering easy, superfast despatch and delivery. Very satisfied.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Service was fantastic. Ordered late delivered day after next. We are usually longer than others. Must have been posted before I ordered it 😂”
Helpful Report
Posted 3 years ago
Kim Chapman
Verified Buyer
“Looking for 1 colour in individual packaging, found ordered & dispatched right away. Excellent service”
Helpful Report
Posted 3 years ago
Roderick Brodie
Verified Buyer
“My experience with PRINTER Ink Direct for compatible Samsung toner was very good from the start, with, unlike competitors their very easy to follow matching process with my now obsolete printer. Price and delivery were also very satisfactory.”
Helpful Report
Posted 3 years ago
Colin ASher
Verified Buyer
“My order was carried through with exemplary efficiency and the product is of high quality. I could ask for nothing better from an ink supplier. My compliments to Printer Ink Direct !”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Next day delivery exceptional helpful staff I forgot to enter the full address and they phoned to check with me. Arrived well packed ,why go anywhere else”
Helpful Report
Posted 3 years ago
Keith Pettitt
Verified Buyer
“The ink I ordered was dispatched quickly and arrived early. Unfortunately, it was the wrong ink which was not compatible with my printer. I emailed them numerous times to get the ink returned and the correct ink delivered, but haven't had any response from them. I would never use them again, and would definitely not recommend anyone buy ink from them.”
Helpful Report
Posted 3 years ago
John/Ian Houston
Verified Buyer
“Fast and reliable.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Received next day, will definitely use again”
Helpful Report
Posted 3 years ago
Anne Tarling
Verified Buyer
“The cartridges arrived very quickly, I was kept updated throughout and the price was excellent.”
Helpful Report
Posted 3 years ago
JOHN WILDER
Verified Buyer
“They sent the wrong Ink Cartridges and have not responded to numerous emails. Similar experience to other customers. Totally unacceptable. I will not be using them again.”
Helpful Report
Posted 3 years ago
GERALD P JOHN
Verified Buyer
“Black cartridge not working, have sent 4 messages but had no reply back”
Helpful Report
Posted 3 years ago
Peter Martin
Verified Buyer
“Easy to use website with very good prices. Haven't used the inks yet (stocked up for Christmas). Delivery was very quick. Thank you.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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