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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Viv Freke
Verified Buyer
“Well I have had good experiences in the past. However, this time I ordered some replacement ink, paid with PayPal, got the recipt inside 2 minutes. Eight days later no ink. Tried to contact them, typical modern site, no phone contat, chat line not responed to inside 20 minutes, ended up having to emai them. Next day received email saing my order had been dispatched, this was not too bad. However, not receiving an apology or explanation of what hole my order fell into is bad.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Selection of product required was straightforward . Order placed and delivered without a hitch. Saved a fortune!!!!”
Helpful Report
Posted 1 year ago
Raymond Mckay
Verified Buyer
“Easy to order deliver on time quality ink”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Cartridges didn’t register with printer. Despite being sold as compatible. Have emailed several times. No reply. Dreadful”
Helpful Report
Posted 1 year ago
John Sinclair
Verified Buyer
“Excellent quality of prints, delivery very prompt”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Well done, excellent service”
Helpful Report
Posted 1 year ago
Dave Scott
Verified Buyer
“Excellent service and a good price.”
Helpful Report
Posted 1 year ago
John Heawood
Verified Buyer
“You delivered cartridges to me and so far they are working, so thank you for that. But I was disturbed to find that though your website (and this email) showed a picture of a genuine Canon 541XL - one of the inks I ordered - what arrived was a cartridge, marked 541XL, but in a different, more anonymous box - clearly not a genuine Canon, whatever else it is: a refill perhaps? In my humble opinion, to offer and presumably charge for one product and then to supply another is not straightforward business dealing: there is another name for it, which I'm sure you know. I'm not even sure that what you are doing is legal, under either English or Scottish law. However I'll leave you to reflect on that, and just repeat my thanks for the cartridges I have received: so far, so good. John Heawood”
Helpful Report
Posted 1 year ago
Jenny McComb
Verified Buyer
“Site easy to use. Delivered promptly.”
Helpful Report
Posted 1 year ago
Raymond Alcock
Verified Buyer
“Ordered and recieved quick well priced”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“very good inks and a great delevery service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Exceptional service and with next day selivery - I can't thamk you enough.”
Helpful Report
Posted 1 year ago
John Middleton
Verified Buyer
“Unfortunately I thought I had ordered A4 photoPlus paper but I had ordered 6x4. So I couldn't use it for what I wanted to do. Needless to say I have purchased and used your photo paper before and found it to be great quality on every aoccasion.”
Helpful Report
Posted 1 year ago
Grant Marlow
Verified Buyer
“Good item at a good price”
Helpful Report
Posted 1 year ago
Agnes Campbell
Verified Buyer
“Very prompt delivery.Easy to fitThankyou”
Helpful Report
Posted 1 year ago
Mr Michael Leigh
Verified Buyer
“One of the better compatible inks I have found that are reasonably priced and arrive in good time.”
Helpful Report
Posted 1 year ago
Craig Bradley
Verified Buyer
“please in need an invoice for this product i bought as i run a business”
Helpful Report
Posted 1 year ago
Katherine Wyatt
Verified Buyer
“Disappointed as one of the inks has leaked. I hope the remainder will work.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very poor aftercare ... have asked for vat receipt 3 times without a response. no answer on online chat either. Require the cartridges for business so if no receipts available won't be buying again”
Helpful Report
Posted 1 year ago
Anthony Sparks
Verified Buyer
“ink delivered quickley order was for 2x 603xl black ink first ink did not work inserted 2nd ink no problem 2 emails 1 message still no response from you not good”
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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