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printerinkdirect.com Reviews

4.1 Rating 5,356 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,190
 Questions Metrics
4.1
Based on 5,356 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Dean Martin
Verified Buyer
“Orderd on a Tuesday with a 1-3 day delivery or despatch time. Over a week later after a few emails sent no response. Tried the live chat and that just stayed blank for an hour. Opened up a case with PayPal and guess what got an email the day after saying my item had been dispatched. Item arrived two days later I posted the item back to sender as I had brought form another company that posted the same day and received the day after. Would definitely not used again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“First class service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Had a problem but very good customer and matter was sorted to my satisfaction.”
Helpful Report
Posted 3 years ago
Jan Arriens
Verified Buyer
“Order was delivered as specified promptly. Very reasonable price and products work well.”
Helpful Report
Posted 3 years ago
Aaron Green
Verified Buyer
“Printer registered it as 3rd party ink, works perfectly fine and saved me over £50”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Long delivery time, chased order & received no reply! Ordered on the 27th chased on the 4th August.”
Helpful Report
Posted 3 years ago
Alex Jay
Verified Buyer
“After receiving no replies from several emails sent to printer ink direct and not received purchase items i will now be approaching my bank for a charge back. Avoid this company!!!”
Helpful Report
Posted 3 years ago
Hayley Ray
Verified Buyer
“The order took two weeks when I tried to message someone no one got back to me won’t be ordering again”
Helpful Report
Posted 3 years ago
Rashda Hayat
Verified Buyer
“Both toners I purchased are printing very poor quality upon usage. I have contacted the company 4 times in 2 weeks and have had no response!!”
Helpful Report
Posted 3 years ago
Alwyn Bull
Verified Buyer
“OK but needs to be a bit more defined.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good product quick delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good product quick delivery.”
Helpful Report
Posted 3 years ago
Linda Osborne
Verified Buyer
“Ink is nice especially for the price. Value for money. X”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Disappointing service, do not reply to emails. Sent emails to cancel order still received goods with the wrong product.”
Helpful Report
Posted 3 years ago
Steve Andrews
Verified Buyer
“Pleased with my order and prompt delivery”
Helpful Report
Posted 3 years ago
Peter Daniells
Verified Buyer
“Inks work well excellent delivery will definitely buying again”
Helpful Report
Posted 3 years ago
Kathryn Rixom
Verified Buyer
“Order not received- left sever messages and emails regarding this matter and no response or refund issued.”
Helpful Report
Posted 3 years ago
John Wilson
Verified Buyer
“First class service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Arrived next day with courier as promised. The compatible cartridges worked perfectly. Will definitely use this company again.”
Helpful Report
Posted 3 years ago
Alan Saxton
Verified Buyer
“I received my order within a few days and was very pleased until I realised it was for a different model. I have emailed at least 3 times with no response. Poor after sales”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,356 reviews
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