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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Muhammad Khan
Verified Buyer
“The order I got was pretty much decent. No issues at all and very cheap and reliable.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Cartridge seems fine (limited use so far). Delivery took nearly 2 weeks though.”
Helpful Report
Posted 3 years ago
Jo-anne Borland
Verified Buyer
“Awful service, I ordered the wrong ink by mistake and haven't been able to contact anyone to return this ink. I have emailed twice, used the customer contact form on the website and used the customer chat online with noone contacting back. There is no phone number on the website. Be careful ordering from this site.”
Helpful Report
Posted 3 years ago
John Simpson
Verified Buyer
“No reply to any email I sent wrong ink sent and no replacement or refund issued”
Helpful Report
Posted 3 years ago
John Perry
Verified Buyer
“Prompt delivery and a competitive price. Not used the ink yet so 4* based on delivery and price.”
Helpful Report
Posted 3 years ago
Marius Stincescu
Verified Buyer
“Site is really easy to access, fast delivery and safe packaging. Highly recommend this online store.”
Helpful Report
Posted 3 years ago
Charles Loughlin
Verified Buyer
“Your ink cartridges are really compatible with my printer. Others used in the past have not. So good on you .”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I received NO answers to several messages I sent to the company regarding product.They publish no telephone number at all and I didn't get an invoice with my order which I need. Customer Services I therefore rate as One. The Product itself it's too early to review as havn't yet used.”
Helpful Report
Posted 3 years ago
Kyle Jones
Verified Buyer
“Easy as 123”
Helpful Report
Posted 3 years ago
Carol Meredith
Verified Buyer
“The colours are very good, unfortunately, the black lets them down as comes out very light grey which makes reading a document very difficult.”
Helpful Report
Posted 3 years ago
Richard Hollebon
Verified Buyer
“First class service with first class ink at a great price. I have always used ink from the oem, not any more. I cannot tell the difference, apart from the price.”
Helpful Report
Posted 3 years ago
Lilian Paine
Verified Buyer
“Great service as stated”
Helpful Report
Posted 3 years ago
Julie Wickett
Verified Buyer
“Took nearly 3 weeks to get to me - sent 3 emails and no one could be bothered to answer any of them - cartridge eventually arrived and does work OK”
Helpful Report
Posted 3 years ago
Nigel Preece
Verified Buyer
“When the ink cartridge arrived it was exactly what I wanted. Just a pity it took twelve (12) days to be delivered. But I shall be ordering more ink from Printer Ink Direct in the hope they come a little sooner.”
Helpful Report
Posted 3 years ago
Michael Bollmann
Verified Buyer
“Zero communication, emails ignored, item not received. Avoid.”
Helpful Report
Posted 3 years ago
Colin ASher
Verified Buyer
“Clear web page makes ordering easy. Orders are processed efficiently and ink quality excellent. I couldn't find a way of o of ordering only black inks but perhaps I wasn't paying attention ! With best wishes, Colin Asher”
Helpful Report
Posted 3 years ago
MICHAEL WRIGHT
Verified Buyer
“Website easy to navigate, order, and with first class delivery within stated delivery dates everything was good, a minor query regarding confirmation of correct products for my printer was sent to customer services, only downside, no response received to date. Problem resolved personally, but very disappointed with lack of response to order follow up contact.”
Helpful Report
Posted 3 years ago
Steven Peak
Verified Buyer
“Excellent Company”
Helpful Report
Posted 3 years ago
Mick Whitelocks
Verified Buyer
“Great service order arrived on time and the price of my printer ink cartridges was very competitive Many Thanks will definitely use the company again”
Helpful Report
Posted 3 years ago
Jacqueline Sutherland
Verified Buyer
“PrinterInkDirect order 1042907 ordered 3 cartridges and only received 1 What a rip off Wrote to you on 4th to try and get some resposne and as yet no one has bothered to reply, apologise or resend the 2 missing cartridges”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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