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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Brian Hill
Verified Buyer
“Yes, thank you for my ink cartridges. They all worked as they should do so I am very satisfied with them. Regards, Mr Brian Hill”
Helpful Report
Posted 3 years ago
Steven Maddison
Verified Buyer
“Arrived very soon, good price and worked straight away. Thank you”
Helpful Report
Posted 3 years ago
Pete Smyth
Verified Buyer
“Never use this company again”
Helpful Report
Posted 3 years ago
Peter Robinson
Verified Buyer
“Quick and efficient just what I needed”
Helpful Report
Posted 3 years ago
Gerry O'Riordan
Verified Buyer
“i didn't get an email straight away confirming my order so i wasn't sure if i'd been scammed as i would , for example, from Amazon”
Helpful Report
Posted 3 years ago
Rchard Anthony Lovelady
Verified Buyer
“Great price and quick delivery”
Helpful Report
Posted 3 years ago
Charles Sadler
Verified Buyer
“My order arrived on time and as promised. However, I've not installed the cartridges as they were purchased in advance of my needing them.”
Helpful Report
Posted 3 years ago
Andrew Mcinally
Verified Buyer
“Printer cartridges good value. Took some time to arrive”
Helpful Report
Posted 3 years ago
Stuart JACKSON
Verified Buyer
“Ink arrived 3 days earlier than was told. Well pleased as I had run out of ink in my new printer”
Helpful Report
Posted 3 years ago
Richard Varden
Verified Buyer
“Delivered fast, wrong cartridges, tried to contact and they never called back or e.mailed, I now have full sets of the wrong cartridges, even their Customer Service do not respond, would NOT recommend to anyone.”
Helpful Report
Posted 3 years ago
Mumtaz Khan
Verified Buyer
“i Purchased toner and drum for printer and they arrived quickly but drum was wrong there is no telephone number to contact and i sent 3 emails but one week gone no reply yet no my printer dont work because i dont have right drum unit. so i would request please provide me your telephone number so i can contact , send replacement. or reply to emails”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Non existant customer service. No phone number and an email address which is not manned. I waited 3 weeks for delivery which was stated as 3 days. Multiple emails to chase the order were ignored. Buy from somewhere else!”
Helpful Report
Posted 3 years ago
Susan Hards
Verified Buyer
“I have bought numerous times from printer ink Direct as I like the fast delivery and the ink is great. This time however the ink was lost in the post. No fault of the company. But when I sent numerous emails none of them were replied to. I managed to find a direct messenger to the company. When texting to this service it turns out all my emails had gone to their spam. So were never seen. But. From there on it was delt with brilliantly. It arrived next day by special delivery. Gave 4 stars as the hassle with emails.”
Helpful Report
Posted 3 years ago
RS FURNISS
Verified Buyer
“Got ink that is meant to be suitable for my printer and my printer will not accept it”
Helpful Report
Posted 3 years ago
Andre Ganhao Andrez
Verified Buyer
“Product as described. Good value”
Helpful Report
Posted 3 years ago
James Brock
Verified Buyer
“Extremely satisfied - easy to order online & very prompt delivery service”
Helpful Report
Posted 3 years ago
Dr. Heather Sayers
Verified Buyer
“I have sent 3 queries about my order. It does not state the number of my printer on the pack and I want to be sure they're the correct cartridges. Customer service is atrocious! 3 emails and not a single response. They're still sitting there unopened.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good product. Easy and quick ordering. Rapid delivery time.”
Helpful Report
Posted 3 years ago
Michael Powell
Verified Buyer
“I know that the 3 day delivery time is not guaranteed but it took over 2 weeks for my ink cartridges to arrive. In that time I e-mailed Printer Ink Direct 3 times to inquire about when I might expect my delivery, yet had no responses. Mike Powell”
Helpful Report
Posted 3 years ago
Peter Davies
Verified Buyer
“Excellent price and service. Will definitely order again.”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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