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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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David Danskin
Verified Buyer
“excellent service”
Helpful Report
Posted 3 years ago
Steven Parsons
Verified Buyer
“Very quick delivery. Work perfectly.”
Helpful Report
Posted 3 years ago
John Archbold
Verified Buyer
“I have sent you two emails with no reply. I received the wrong order. Please rectify this and send me my correct ink or refund my money John”
Helpful Report
Posted 3 years ago
Nina Lewis
Verified Buyer
“Waited over 8 days for delivery emailed a few time and no reply if u not In a rush then it’s fine”
Helpful Report
Posted 3 years ago
Rebecca Davies
Verified Buyer
“There is absolutely NO customer service with this company. I have emailed, messaged via their website and have used their "instant chat" service no less than 10 times over 2 weeks. Nobody's home and nobody's interested. So I have a faulty cartridge and will have to buy again from somewhere else leaving me out of pocket!! Buyer Beware - it will cost you twice if you purchase from these "cowboys"!”
Helpful Report
Posted 3 years ago
David Measures
Verified Buyer
“I am very happy to write a review because the ink jets work well. HOWEVER to try to get in touch with them by email is a total disaster. I have sent 5 emails but never had 1 reply. But through this channel I am hoping they see it. They sent only 1 pack and I ordered and paid for 2. So please fulfil your obligation to me.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The inks are in good condition, only the delivery took a very long time, it’s was 2 weeks , not as written 3-5 working days.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Took forever for the ink to arrive, emailed twice with no response from them”
Helpful Report
Posted 3 years ago
Bill Roscoe
Verified Buyer
“Great product with excellent price and fast delivery.”
Helpful Report
Posted 3 years ago
Paul Davies
Verified Buyer
“Inks I cannot fault, work perfectly and show as genuine Epson inks once in my printer. The one issue I do have, is it took them 10 days to post them out when they claim 1 to 3 days delivery. I emailed them 3 times in that 10 days and got no response. Shame”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The order took just under two weeks to arrive”
Helpful Report
Posted 3 years ago
Winsome Tucker
Verified Buyer
“I was not happy with the service , provided at printer ink direct . the delivery took over a week to arrive. I email customer service, but even now no one got back to me . Very poor service.”
Helpful Report
Posted 3 years ago
Phil Brown
Verified Buyer
“took my second order and not delivered, tried emailing twice with no response. Will definitely not be buying again. absolute rip off merchants”
Helpful Report
Posted 3 years ago
Adeniyi Alade
Verified Buyer
“None of the cartridges that I was sent were for the printer I requested for. I was sent 2 sets of cartridges that don’t work. I has been so difficult contacting to get a refund. Emails are not being responded to.”
Helpful Report
Posted 3 years ago
ALAN JEANS
Verified Buyer
“Very quick service, great price and so far, the toner cartridges have been great.”
Helpful Report
Posted 3 years ago
Janis Tutans
Verified Buyer
“I bought cartridges and was not delivered 2.5 weeks instead promise 3 days. I tried to contact them many times by email and didn't get answer still this day.. there is no phone or way to contact this company.. I really not recommend .. no customer service at all..”
Helpful Report
Posted 3 years ago
Timandra French
Verified Buyer
“Easy to order, quick delivery, items as described - cheap and functional.”
Helpful Report
Posted 3 years ago
Glen True
Verified Buyer
“Ink seems fine and was a good price. However, delivery time was slow and I received no reply to my e-mail asking where my order was.”
Helpful Report
Posted 3 years ago
Eric Mawson
Verified Buyer
“top class service fast delivery good value A++++++”
Helpful Report
Posted 3 years ago
Elizabeth Cotter
Verified Buyer
“Excellent service didn't wait long for delivery would definitely use again when my ink runs out😃”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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