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Profile Pensions Reviews

4.6 Rating 313 Reviews
93 %
of reviewers recommend Profile Pensions
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Phone:

01772 977426

Email:

contact@profilepensions.co.uk

Location:

Norwest CourtGuildhall StreetPreston
Preston
PR1 3NU

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Anonymous
Anonymous  // 01/01/2019
A very good service indeed
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Posted 9 years ago
This was the worst experience I have ever had a lot of money was lost during switch of money for both myself and my husband which I was only informed of from my pension provider and when I contacted profile they didn't even know it took nearly a month for them to tell me it was market volatility no chance to cancel not informed when my IFA left the company while I was still trying to get to the bottom of a delay and exactly what happened wish I could leave a minus on the star rating most certainly would not recommend.
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Posted 9 years ago
We are very sorry you were not happy with the outcome from transferring your pension. At Profile we take your concerns seriously, but as you will be aware from our discussions with you – the reduction in the value of your pension was the result of the stock market fluctuations experienced across the globe over the last few months over which we had no control. Nonetheless we are disappointed you have not been satisfied with the service offered and will strive to improve our communications to try to better address your concerns going forward.
Posted 9 years ago
great service very helpful not hassle, very informative
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Posted 9 years ago
very good sevice from the staff.
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Posted 9 years ago
very good staff that helped me Thanks.
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Posted 9 years ago
It was quick and I had nothing to do at all I was informed at every step of the way would recommend
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Posted 9 years ago
I have recently changed my pension so I am a new customer. I can not fault the service I have received from the first phone call to the continued support that I still get when I need it. You always get to speak to a human not a stupid machine which is very unusual these days.Im very pleased to be associated with P F S.
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Posted 9 years ago
Very pleased. Upfront with charges and saved us a lot of money .will use again.
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Posted 9 years ago
EARLY DAYS FOR ME TO MAKE ANY POSITIVE FEED BACK
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Posted 9 years ago
the process was very easy and it was really well explained what would happen and what the cost would be and what i would gain by using their service. i would recommend them to anyone
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Posted 9 years ago
hi,a regard money as a chore,when your advisor informed me i had been sold a turkey of a pension i was of course rather distressed at my loss,40 mins later,with his advice i was suddenly more wealthy it seems so thanks and well done,can i have the cheque now?
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Posted 9 years ago
I was very happy with advice given
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Posted 9 years ago
With all the government changes with pension a financial advice it was a refreshing change to here from a company like Profile who made everything simple and easy to understand. All at a reasonable price
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Posted 9 years ago
to change my pension was very easy and straight forward and i was not pressured into anything at any time
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Posted 9 years ago
I did not no anything about pensions at all.profile was brilliant at what they do thank you all very much from Tracy Robson
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Posted 9 years ago
Was concerned at first as it wasn't face to face, but it was handled very professionally and quickly.
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Posted 9 years ago
Very helpful with an in depth review into pension best suited to me.Financial advisor explained everything in detail could not have been more helpful..Thanks
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Posted 9 years ago
excellent customer service with everything explained in a clear concise manner making the whole experience a pleasant and hassle free swap of pension provider would not hesitate to recommend profile for sound investment planning for personal finances and future investment advice a complete and reliable service from start to finish.
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Posted 9 years ago
Good customer service and advice from the financial adviser. I will need more of her services in the future.
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Posted 9 years ago
Very impressed, was quick,was told everything I needed to know,they really do get you the.best deal if there is.one would recommend everybody just check,always.at the end of the phone to answer questions, nice to know my money is doing better for me and my family. Xx
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Posted 9 years ago
Profile Pensions is rated 4.6 based on 313 reviews