“I really am deeply dissatisfied with Provident's service. They are loan **discriminatory comments removed by Feefo** who love to persecute and harass their customers. I was not given the original amount that I requested, the operator from the call centre to whom I had to repeat all the information I had already given to Provident's agent was nasty and unhelpful. I have a medical condition and found the whole experience stressful, so much so I was in bed ill the next day. I will never take out another loan from Provident and won't be recommending them either.”
“I thought your agent was good Jane
Just really disappointed how much you charge for your loan do you give loyalty bonus for repeat custom A better rate anyway thanks for”
“Can't make payments via automated phone number and online..agent says it's poor signal in my area...bull...t.
Want to pay monthly...but keep texting me for payments every week.
Not great start only made one payment so far.”
