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Provident Reviews

4.7 Rating 3,642 Reviews
94 %
of reviewers recommend Provident

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Anonymous
Anonymous  // 01/01/2019
Just help when needed and though interest is high it help to solve a quick problems with their help.
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Posted 7 years ago
The service was very quick and straight forward.
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Posted 7 years ago
Very nice people who were very easy to talk to and very understanding and funny at times too
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Posted 7 years ago
Get nicer people to visit. So far unimpressed.
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Posted 7 years ago
Excellent service
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Posted 7 years ago
They give me the loan I badly needed without any hassle
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Posted 7 years ago
Easy to deal with Quick answer
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Posted 7 years ago
Polite lady nice and friendly
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Posted 7 years ago
Very good service and professional
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Posted 7 years ago
Very nice to deal with
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Posted 7 years ago
The lady that is collecting the money newer call me firs just coming and let the paapaer that it’s inform me that it was at my home but I didn’t answer!! I’m working night sift and I’m coming home at 6-7 am so at 8-9 I don’t here no more when is knocking at the door!!I ask her many times to give me a call before to come but never call
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Posted 7 years ago
The woman who collects the loan upset my partner consideribly. My partner suffers anxiety and can sometimes talk fast. Lyn made fun of her in front of neighbours. Kept asking us to shut up while recording and also didn't even tell us she was recording in the first place. She is rude, bolshy constantly forgets what she's told us on previous visits about re loans. Forgot to knock on our new arranged day of Friday this week and knocked on Thursday. She sshouts personal information outside the front door. When taking the income and expenditure from my partner and me she basically accused us of lying because she couldn't see the names on the provided letters then she saw we were right but never apologized. I think u shud listen back to the recordings. She also shouted to me in Bradwell that she was calling my house on Thursday which then made the people who I was with know I have a loan. Which is private.
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Posted 7 years ago
Superb service & patient customer care.
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Posted 7 years ago
They were helpful
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Posted 7 years ago
thought the service was great could highly recommend to other people
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Posted 7 years ago
Very quick service and really great advisors and extremely friendly agents
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Posted 7 years ago
Agent was lovly person explained everything perfect.
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Posted 7 years ago
The representative who visited me was extra helpful and very professional in all aspects of a loan for me
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Posted 7 years ago
Edward the gentleman who came to see me about my loan i got was very friendly and professional. And yes I would recommend you to others and use you again.
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Posted 7 years ago
Excellent
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Posted 7 years ago
Provident is rated 4.7 based on 3,642 reviews