“Yes the we're brilliant in explaining the payments and when too pay them . The service was very good and they was very polite in everything we talked about and what we went through in the terms of there payments too . Yes I would recommend them always. Mr Antony Ball”
“The Agents manner was business-like yet sociable and friendly. He offered his knowledge and the benefit of his experience. He put me at my ease and I soon felt comfortable. The Process was conducted quickly and efficiently. At no time were I made to feel awkward or ill-at-ease. I was satisfied that things went better than I at first thought prior to his arrival.
He also made a promissory note to himself to get in touch with a other Collection Agent in the event he were not the one collecting monies being repaid. This was to say that the Due Repayment Date was to be a Wednesdays at 9.am ish as opposed to Tuesdays.
Unfortunate as this is...this email arrived at a Command Prompt. Bang-on-time and eerily in its arrival. Why?. The "other" Agent just rang. He wanted to know if I were in...after all it was Tuesday!!. Payment due date I thought. Crikey. I then had to go into explanations as to how and why the Wednesday arrangement had been made. I hope all went well...I suppose the original Agent absently forgot. It was after all another busy workday.
Anyway...see you tomorrow...all bright and breezy. Thankyou Provident. You helped no end...
Alf Grant
*Personal information removed by Feefo*”
“Nikki was very informative about my loan and very polite and helpful, I find her easily approachable,
I am happy with the terms of my loan and will definitely tell friends and family if they ever decide to look in for a loan.
Kind regards,
Emma.”
“Had a really good wee lady really informative and understanding everything was explained perfect and she went through all my papers very well. Very quick and professional but very friendly.”
“Provident not borrowing enough money to customers I think this is just waist of time to borrow 500_600 they should lend minimum 1000 because they collect home visits customers for payment.”
