“I really am deeply dissatisfied with Provident's service. They are loan **discriminatory comments removed by Feefo** who love to persecute and harass their customers. I was not given the original amount that I requested, the operator from the call centre to whom I had to repeat all the information I had already given to Provident's agent was nasty and unhelpful. I have a medical condition and found the whole experience stressful, so much so I was in bed ill the next day. I will never take out another loan from Provident and won't be recommending them either.”
“I believe Provident provides a great service to the working class community. The Customer advisors who deal with your loan application are extremely helpful and very friendly and they make your loan application a pleasant experience. The loans themselves are very manageable with many ways to make your weekly repayments.”
