“I had a very polite understanding rep come & tell me the new way in which they do paperwork, also told me they record the meeting for training, they tell you how much you can borrow the fact that you can now pay online is great as i have a very busy life now, im really pleased they take your outgoings & consider how much of a loan would be sensible for you to repay automated by computer, they also text & remind you when your next payment is due.”
“The agent was great but the only thing I've noticed ever since I took the loan if you're trying to contact the agent his mobile phone never goes through so which is the only reason why I've missed my very first payment as I wanted to postpone the time and day of the week. But overall his service was great.”
“My provident loan man is polite, decent and respectful. He is very professional but also open to talk. So far I can't fault provident with anything. *personal information removed by Feefo* 02/09/18”
“Coreen my provident representative is professional and dedicated to her job when coreen visits my home she is always polite and takes time to talk with me which means a lot to me.”
“Kelly was absolutely lovely. Very professional and informative, a very nice lady who made my experience with Provident easy and smooth. I feel she is an asset to your company .”
