Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful products. Gareth was so helpful when my order hadn’t arrived. Excellent service”

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Posted 5 years ago

“Wonderful products, great service, quick delivery. I usually buy my products when I’m in the Lake District, but with the present situation I ordered on line, absolutely wonderful, my first order I wasn’t able to add hand sanitizer to the basket and mentioned this , on delivery they had included one for me, now that is service!!”

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Posted 5 years ago

“I have been using Pure Lakes products for many years now. I love the fact that everything is has made using only natural ingredients. The lotions leave your body feeling beautifully smooth and I cannot do without Neroli Rosehip & Frankincense facial cream or Rosehip Seed Soap Free Facial cleanser which leaves your skin cleansed and smooth. I also use Bitter Orange Clary Sage & Cedarwood shampoo for my itch scalp. Cannot do without any of them really as well as lots of other products in my bathroom too numerous to mention.”

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Posted 5 years ago

“Excellent products. My daughter suffers from itchy scalp and Pure Lakes scalp hydrator really helped her where prescription products had not. I use the Neroli, rosehip Facial Hydration Cream and love the smell and find it really works.”

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Posted 5 years ago

“Lovely products, fragrance is natural & they are lovely on the skin.”

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Posted 5 years ago

“I have been using Pure Lakes liquid soap for years, It is the only one that keeps my skin soft, with no "nasties". I love the Orange and Neroli and Lavender or Rose Geranium too, all beautiful fragrances.”

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Posted 5 years ago

“Every time I go to the Lakes I buy skin care, It took lockdown for me to realise they sell online too!”

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Posted 5 years ago

“Excellent customer service. Personable, prompt and beautifully packaged.”

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Posted 5 years ago

“Great quality beautiful smelling hand sanitiser. Highly recommended. PS didnt buy the conditioner product shown below.”

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Posted 5 years ago

“Great product, perfect service!”

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Posted 5 years ago

“Was recommended to use Pure Lakes. Service and products used are excellent.”

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Posted 5 years ago

“Brilliant products -really like that I could opt for reduced packaging and this is a local company.”

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Posted 5 years ago

“These are the most gorgeous smelling products. I use them myself and have passed them on to friends and family.”

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Posted 5 years ago

“I was so happy with the products and service - I bought more for my Mums birthday x”

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Posted 5 years ago

“Items ordered online arrived promptly and well packaged. Love that you can order items without carton.”

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Posted 5 years ago

“Used online service a few times and found it to be good”

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Posted 5 years ago

“I absolutely love Pure Lakes - I have used the face products which are excellent, plus the shampoo and conditioner. My favourites at the moment are the Hand Balm, which is particularly helpful at the moment and has kept my hand from becoming dry and sore. The Chamomile, Black Pepper and Ginger muscle rub has been a life safer as I haven't been able to visit the chiropractor. This rub has given great pain relief for my back and shoulder. The service is very good and I would recommend Pure Lakes wholeheartedly.”

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Posted 5 years ago

“I love Pure Lakes products,.I am on a lot of medication and I find Pure lake products ideal for my skin. They are a wonderful company to deal with.They are always so prompt delivering my orders.Thank you Pure Lakes(Gareth and Claire)”

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Posted 5 years ago

“Fabulous products. Excellent service. Every item I’ve bought smells & feels luxurious. I cannot recommend Pure Lakes highly enough”

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Posted 5 years ago

“Ever since discovering these products at a hotel in the Lakes, I’ve not found anything I love as much. The smell alone puts me right back in the Lakes. Quality, natural products - gorgeous!”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews