Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,084 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the lavender bubble bath it’s beautiful”

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Posted 2 days ago

“I absolutely love this range especially the face oil. I usually call in in person when I’m visiting the Lakes but this time I was running out so I used your online refill service. What a great experience! Really quick turnaround and very easy to get the order number online. A big thank you and hopefully see you in person in April”

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Posted 2 days ago

“Love all fragrances! Came across these products whilst on holiday on The Lakes and sought out the supplier to stock up before coming home. Have since had my candle refilled and about to send my second for the same treatment. Lovely, friendly staff and amazing products.”

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Posted 1 week ago

“Excellent service, easy to order, received goods the following day.”

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Posted 1 week ago

“First time we’ve bought on line from Pure Lakes and we were very happy with the service.”

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Posted 1 week ago

“I would give six stars if I could. Quality of service and speed of delivery are impeccable. The products are fantastic. Definitely shop here - you won't regret it.”

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Posted 1 week ago

“Fantastic! Love the products I have bought. Fab customer service and reducing waste too using the refill service - thanks so much!”

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Posted 1 week ago

“Fantastic products created in our own fair land of England, using natural ingredients, whilst also being mindful of the environmental impact. Great products with a conscience.”

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Posted 1 week ago

“My favourite hand sanitiser and body lotion, recieves so many compliments and lasts so long. Highly recommended.”

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Posted 1 week ago

“The customer service was second to none. Gareth in particular was very helpful. Our niece loved the products and they arrived much earlier than I had anticipated. Looking forward to visiting the shop asap. Thank you. Diane”

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Posted 2 weeks ago

“I ordered hand wash x 2 Pure Lakes Rose and Geranium This is a beautiful product which cleanes the hands without the nasty dehdrating feeling left by other hand washes My hands felt clean , smooth and moisturied and a gentle arome of rose and Geranium This wash is perfect for my kitchen to remover the smell of onions garlic etc”

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Posted 2 weeks ago

“Bought the lovely candle as a gift for my mum one year on from my dads passing. She absolutely loved it and it cheered her up. She loves the lemon grass scent and over the past year I have bought her the handwash, shower gel, hand soap and hand lotion. These products are kind and gentle on your skin and smell divine. Plus they make excellent gifts.”

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Posted 2 weeks ago

“I use your face oil and skin exfoliation , they are the best I have ever used . Thank you”

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Posted 2 weeks ago

“Lovely cleanser. My all time favourite. Arrived really quickly.”

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Posted 3 weeks ago

“Great Produkts and fantastic service. Had a slight problem with my delivery, which was resolved immediately. Highly recommend Pure Lakes.”

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Posted 3 weeks ago

“Exceptional service and wonderful products. You know, I had forgotten what genuinely great service looks and feels like. I emailed Gareth to enquire about a product and the response was so fast and personal that i will be a loyal customer in future. The sweet basil and orange product has a wonderful zesty smell which lasts on the hands. Top class all round.”

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Posted 3 weeks ago

“Incredible products, brilliant ethics, and amazing service. Pure Lakes is absolutely wonderful and this order has not disappointed. The orange and sweet basil scent is heavenly! Thank you very much!”

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Posted 4 weeks ago

“Lovely company to deal with. Items arrived in good time and they were well packed.”

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Posted 4 weeks ago

“Excellent service as usual. Bulk buying as cannot travel to refill anymore. Excellent value and top class products. Congratulations on all your well deserved awards.”

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Posted 1 month ago

“Always excellent quality - love the scents!”

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Posted 1 month ago

Pure Lakes is rated 5.0 based on 2,084 reviews