Login
Start Free Trial Are you a business? Click Here

Pure Lakes Reviews

4.9 Rating 2,206 Reviews
99 %
of reviewers recommend Pure Lakes
4.9
Based on 2,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Always happy with Pure Lakes products and their staff.
Helpful Report
Posted 22 hours ago
Very pleased with my Pure Lakes purchase. The items were for a birthday gift and the recipient was delighted with them. Very quick delivery too.
Helpful Report
Posted 1 week ago
I absolutely adore this fragrance and it simply reminds me every time I smell it of the Lake District...counting the hours until I go back...until then...its like a home from home thanks to Pure Lakes!!!!
Helpful Report
Posted 1 week ago
I love their Rosewood and Mint body lotion and I'm generally fussy about such things. Lovely smell and seems to really suit my skin. Unfortunately it's only available at Rheged or by ordering specially when recycling the container.
Helpful Report
Posted 1 week ago
Hand balm is brilliant, not just hands but elbows and knees. I’ve spread the word around all the family and we all agree. Easy ordering , quick delivery. Thank you
Helpful Report
Posted 1 week ago
Lovely products, not overpriced. Speedy delivery. Would highly recommend
Helpful Report
Posted 1 week ago
I first discovered Pure Lakes years ago on a visit to the Lake District where their products were in the bathroom of my hotel. I visited their shop in Ambleside to buy some supplies and now I regularly order online. They make wonderful products with all natural ingredients that are simply packaged and smell amazing. Cannot recommend them enough.
Helpful Report
Posted 2 weeks ago
Super service and really lovely quality products from Claire & Gareth at Pure Lakes. I particularly like the fact that the scents of the lotions and other products smell delicate and 'real', not at all synthetic like so many others. I haven't had chance to try out the re-fill service yet, but such a great idea to offer this for returning customers. Highly recommended company and products!
Helpful Report
Posted 2 weeks ago
Easy to use website selling excellent, natural products.
Helpful Report
Posted 2 weeks ago
Like their products, good ingredients, lovely smells, and uk made.
Helpful Report
Posted 2 weeks ago
Lovely shower gel - smells lovely and very invigorating. Highly recommend the Grapefruit and Lumongrass gel
Helpful Report
Posted 2 weeks ago
Excellent products and service I particularly like the shampoo and conditioner
Helpful Report
Posted 2 weeks ago
Website very informative, product excellent and delivery prompt!
Helpful Report
Posted 3 weeks ago
Always such lovely items, and always a good turn over. Very efficient service.
Helpful Report
Posted 3 weeks ago
As a family we have visited the Lake District for many years and have always been keen to support local businesses. Pure Lakes are our go to gift for family and friends
Helpful Report
Posted 3 weeks ago
The products are wonderful quality, smell divine, and the option to refill receptacles is really environmentally minded. Pure Lakes is excellent!
Helpful Report
Posted 3 weeks ago
Just love opening the box and the smells are veauriy x
Helpful Report
Posted 3 weeks ago
The products smell amazing as well as being pure! My husband loves the shaving kit so much we have purchased it as gifts for other male members of our family. It is so good for the skin, smoother and softer. Also, such good customer service.
Helpful Report
Posted 3 weeks ago
My favourite moisturiser was discontinued a few years ago and I've been hopping from one to another since. But no more. Ive been using Pure Lakes for 2 weeks and can safety say hurrah. My skin feels and looks amazing, my favourite is surpassed. Thank you so much.x
Helpful Report
Posted 3 weeks ago
Pure Lakes make beautiful gifts for friends and family. There’s always an ooooooh on receiving them. Recipients know immediately this is very special. Makes them feel special.
Helpful Report
Posted 3 weeks ago
Pure Lakes is rated 4.9 based on 2,206 reviews