Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,206 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hand soap I ordered arrived very quickly and smells amazing.”

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Posted 4 months ago

“Enjoyed some Pure Lakes products whilst on a holiday to Arran & Windermere in July. I have really sensitive skin but had no issue with the hand & body products & so ordered grapefruit hand wash for the kitchen & cloakroom & the sweet basil & orange hand wash & bath foam for my bathroom, plus splashed out on a soap & tin in preparation for a forthcoming holiday. Beautiful sustainable & 'clean' products which don't have far too travel! Super fast shipping, thank you! 💚”

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Posted 4 months ago

“I was first introduced to the handwash at the General store in Askham. It was lovely to wash my hand with and the smell lasted a long time. I have now purchased 4 as christmas gifts for friends. I'm not sure they will make it till Christmas so further purchases will be needed. Wonderful to be able to support a small business. Thank you very much.”

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Posted 4 months ago

“I recently bought the neroli, rosehip and frankincense facial oil and facial geranium, lavender and ylang ylang facial hydration cream swapping from more well known brands. I have been impressed by the high quality of the products, company environmental creditionals ( having now use the refill service) as well as value for value for money. More importantly my skin is lovely, definitely noticed a difference. Thank you”

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Posted 4 months ago

“I wish you were still in Staveley but I appreciate your postal service.”

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Posted 4 months ago

“Gorgeous scents and a very efficient refill service.”

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Posted 4 months ago

“I have used your Neroli Rosehip &Frankinsense cream for some years now, just wouldn’t be without it. Excellent as are any of your other products I have tried.”

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Posted 4 months ago

“I was impressed with how quickly the refill service worked. I post the carton back on Monday and it was refilled and back with me by Friday. Top Class service and products. Thank You”

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Posted 4 months ago

“I love your products I think they are the best I've ever tried anywhere.”

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Posted 4 months ago

“I think your products are exceptional.”

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Posted 4 months ago

“Heaven in bottles, the smell alone is enough to keep me buying but the face oil was something else. A company with true authenticity, great service and first class service.”

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Posted 5 months ago

“Looks very nice but not opened yet as it is a Christmas present. Thanks for sorting out the delivery mistakes by your couriers. 1st delivery didn't arrive but second did on time. 1St delivery then arrived after been stuck in Preston for a week or more.”

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Posted 5 months ago

“Love this company. I buy shampoo, conditioner and Aromatherapy Blenda. Fast delivery and products are so fresh - great quality.”

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Posted 5 months ago

“Everything I order smells wonderful. I love the products and I love their sustainability approach. I use the refill service for mouistruiser, face wash and diffuser - it's all very easy and quick to use. Thank you :)”

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Posted 5 months ago

“The shower gel and body lotion in grapefruit and lemongrass was superb. Will buy again.”

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Posted 5 months ago

“I love to buy quality local produce. Pure Lakes fits that bill and I can pick up my orders from Plumgarths when I am passing, which means no added postage costs. Win Win!”

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Posted 5 months ago

“Purchased the diffuser fragrance and soap and hand cream having stayed in the Lakes where the hotel used the products in its rooms. Love the fragrance and it’s as good as known high brand products on the market . I can smell throughout the house. Highly recommend and love the refill service.”

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Posted 5 months ago

“Bought 2 products for a gift. Very well received.”

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Posted 5 months ago

“Amazing product. Works really well and smells incredible”

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Posted 5 months ago

“I love all the products I've bought from Pure Lakes! They smell beautiful, and the new refill pouches use 60% less plastic, which is a real bonus”

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Posted 5 months ago

Pure Lakes is rated 4.9 based on 2,206 reviews