Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,043 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

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“Fabulous products that I’ve been purchasing for a number of years online. I finally got to visit for one of the workshop experience days on a recent holiday and met Claire and the team -such lovely people. A wonderful day out, I learnt so much about blending fragrances. Highly recommend if you’re local or on a visit.”

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Posted 2 days ago

“A great company, using excellent quality ingredients.”

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Posted 3 days ago

“We stay at the Belle Green in Near Sawrey when visiting the Lakes and they supply Pure Lakes sower gel and shampoo/conditioner, which we find amazing. I ordered the shower gel and shampoo for home use. The products are fantastic and smell amazing and remind me of the Lakes every time I use them. Give them a go , you won’t be disappointed.”

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Posted 1 week ago

“I bought shower gel, hand wash and body lotion. They are all fabulous. The fragrance is wonderful and is suitable for all the family.”

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Posted 1 week ago

“I live in Ireland and wasn't sure how easy it would be to purchase reed diffusers from Pure Lakes however they were incredibly helpful, sorted the whole thing out immediately, the goods came super quick AND they reimbursed me for all customs duty! They are a fantastic company and everything smells delicious. I will definitely be buying from them again and recommending them to everyone!”

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Posted 2 weeks ago

“The gardeners repair bar is a must for anyone. The fragrance is amazing and literally lasts so much longer than other moisturising products I used. My friends have been gifted one from me and now all rave about it too. Love it!!!”

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Posted 2 weeks ago

“I like your products very much, especially the Muscle & Joint Balm. My old mother is equally amazed how it helps to "silent" her restless legs. I also want to emphasise your great customer support. I had some problems in Germany with the tax issue due to poor communication of the delivery service. Jenny was very understanding and helpful despite I made some troubel for you with neglecting a tax service which I was told from DPD Customer Service Germany is a phishing mail (which I finally learned isn't true). I bought my first products of Pure Lakes directly in Lake District. Unfortunaltey I have no longer any business trips to Windermere but I still buy online time and again :-) Thanks”

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Posted 3 weeks ago

“Frehly scented products in travel size containers. A little pricey”

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Posted 3 weeks ago

“Products are top quality. Ordering is easy to do and delivery is prompt and efficient. Pure Lakes has the 'feel' of a small company who care about the environmental aspect of what it does and, importantly, about its customers.”

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Posted 4 weeks ago

“I have first bought the hand cream on holiday - it was so good that I ordered more plus some foot cream. They both have a delicate perfume and are easy to apply. They don’t leave you with a greasy residue , just totally moisturised hands and feet. The ordering service was excellent with the ability to track my delivery. I’m sure I will be back for more.”

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Posted 4 weeks ago

“I was given a diffuser as a gift . It lasted so long and was a great constant smell in the hallway. As a result I purchased from their website further diffusers. Very satisfied with the longevity of these products. Would recommend.”

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Posted 1 month ago

“Love these products! I have dry skin & the face & body hydrating creams are beautiful”

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Posted 1 month ago

“Excellent service, thank you”

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Posted 1 month ago

“The pottery diffuser is very elegant and a perfect container for the lemongrass and orange scent. We bought one and were so pleased we bought three more for gifts”

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Posted 1 month ago

“I absolutely love these products and have recommended them to all my friends. Great for my teenage son’s skin too. No harsh chemicals, amazing scents and lovely looking bottles too. Most of my skin and hair care is now Pure Lakes.”

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Posted 1 month ago

“Lovely products. Very pleased with everything I have used. Will be ordering more in the not too distant future.”

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Posted 1 month ago

“I love every Pure Lakes product I have tried so far. It is gentle, good for my skin, smells incredible and I feel good knowing I am supporting a small local business. The Pure Lakes team are friendly, helpful, welcoming and knowledeable. I have also attended the candle making workshop which was excellent.”

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Posted 1 month ago

“Very good company to deal with. Easy website to navigate. Very prompt delivery and goods exceptionally well packaged, although you can’t get a better courier than DPD. Will definitely purchase again online and from Tbay farm shop.”

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Posted 1 month ago

“Excellent product with prompt delivery”

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Posted 1 month ago

“after purchasing a pot at lakeside railway station shop ,wifey applied the hand cream and was very impressed after a couple of days use .on returning back to kent wifey wanted another pot as it was so good .delivery was prompt and will order another pot soon”

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Posted 1 month ago

Pure Lakes is rated 5.0 based on 2,043 reviews