Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,172 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Best shampoo I have ever tried. After washing my hair with the keratin shampoo I had no hair fall during and after washing and I’ve realised what caused my hair loss for all those years (chemicals in ALL other shampoos!!). I will never buy another brand. Amazing product.”

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Posted 2 months ago

“Incredible products with wonderful sustainable options to purchase refills and cut down on packaging. Pure Lakes is amazing!”

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Posted 2 months ago

“Excellent products to use, easy to apply, light and non greasey. Love the original scent, fresh and not cloying. Good products.”

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Posted 2 months ago

“It is a Christmas present for my friend - who told me this is the best - and she would love to have it. Therefore I cannot give an opinion.”

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Posted 2 months ago

“Prompt response. Easy ordering process. Timely delivery.”

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Posted 2 months ago

“Wonderfu! products the smell is devine I am enjoying using them. Thank you so much. Bette Brooks”

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Posted 2 months ago

“Totally gorgeous products, topped with beautiful packaging for Christmas. Thank you for producing so local and also wonderfully chemical free. The essential oils smell divine. Thank you.”

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Posted 2 months ago

“I found out about Pure Lakes last year on a holiday in the Lake District. I was actually in a farm food outlet and noticed it there the item that took my attention was Pure Lakes Muscle and Joint balm, has I have arthritus in my knees I thought it might help. My daughters bought me some and I have used it on and off since. I now have a problem with my right shoulder and it is giving me lots of relief in this area. I would highly recommend this item and it has no nasty chemicals in it.”

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Posted 2 months ago

“The website was easy to use and my order arrived promptly and well packaged. Would definitely order again from Pure Lakes.”

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Posted 2 months ago

“I bought the grapefruit and lemon grass candle, shower gel and soap. I have come across Pure Lakes in our favourite hotel in the Lake District”

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Posted 2 months ago

“I attended your Candlemaking class and purchased Facial Cream Geranium Lavender &Ylang Ylang together with the Facial Gel The cream is lovely but the gel doesn’t help my dry skin. I’ve since ordered Rose & Jojoba which I love. Also the lovely hand balm.”

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Posted 2 months ago

“Beautiful natural products with a lovely aroma. Quick, efficient service. My products feel lovely on my skin.”

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Posted 2 months ago

“The hand soap I ordered arrived very quickly and smells amazing.”

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Posted 2 months ago

“Enjoyed some Pure Lakes products whilst on a holiday to Arran & Windermere in July. I have really sensitive skin but had no issue with the hand & body products & so ordered grapefruit hand wash for the kitchen & cloakroom & the sweet basil & orange hand wash & bath foam for my bathroom, plus splashed out on a soap & tin in preparation for a forthcoming holiday. Beautiful sustainable & 'clean' products which don't have far too travel! Super fast shipping, thank you! 💚”

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Posted 2 months ago

“I was first introduced to the handwash at the General store in Askham. It was lovely to wash my hand with and the smell lasted a long time. I have now purchased 4 as christmas gifts for friends. I'm not sure they will make it till Christmas so further purchases will be needed. Wonderful to be able to support a small business. Thank you very much.”

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Posted 2 months ago

“I recently bought the neroli, rosehip and frankincense facial oil and facial geranium, lavender and ylang ylang facial hydration cream swapping from more well known brands. I have been impressed by the high quality of the products, company environmental creditionals ( having now use the refill service) as well as value for value for money. More importantly my skin is lovely, definitely noticed a difference. Thank you”

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Posted 3 months ago

“I wish you were still in Staveley but I appreciate your postal service.”

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Posted 3 months ago

“Gorgeous scents and a very efficient refill service.”

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Posted 3 months ago

“I have used your Neroli Rosehip &Frankinsense cream for some years now, just wouldn’t be without it. Excellent as are any of your other products I have tried.”

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Posted 3 months ago

“I was impressed with how quickly the refill service worked. I post the carton back on Monday and it was refilled and back with me by Friday. Top Class service and products. Thank You”

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Posted 3 months ago

Pure Lakes is rated 4.9 based on 2,172 reviews