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Pure Lakes Reviews

5.0 Rating 1,777 Reviews

99 %

of reviewers recommend Pure Lakes

Company Reviews

Product Reviews

5.0

Based on 1,777 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Pure Lakes 5 star review on 21st June 2023

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 17th September 2022

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm loving my purchases from Pure Lakes. The smells are terrific and the feel on my skin great. I really love the refill service, how great to be able to offer this. Every purchase I've made has been delivered so quickly too. A wonderful service, product and a great English company, using superb natural ingredients. Thank you Pure Lakes”

Posted 1 month ago

“I've been using Pure Lakes products since it was a small local firm and delivered to my door. The quality has been consistently good but it's a pity there are fewer perfumes of shampoo and body lotion than of yore. Delivery is quick and beautifully packaged and on one occasion where the wrong product was sent it was quickly corrected and I was told to keep the one sent in error - a generous attitude.”

Posted 1 month ago

“Amazing service alongside an amazing product cannot rate more highly”

Posted 1 month ago

“Love all the products I have tried. First time I’ve used mail order - very efficient.”

Posted 2 months ago

“Well priced natural product and efficient delivery.”

Posted 2 months ago

“My favourite cosmetics company - local and sustainable, plus amazing products and so friendly!”

Posted 2 months ago

“Always very efficient and quick in processing orders. Very helpful and polite when telephoning with any queries that I may have.”

Posted 2 months ago

“Love everything I have ever purchased from this company. Speedy delivery and lovely packaging with added bonus of a free moisturiser bar to try. Thank you. Will hunt you out on my next visit to the Lakes.”

Posted 2 months ago

“Excellent customer service Prompt delivery of gift set”

Posted 2 months ago

“Excellent products, very pleased with everything I bought.”

Posted 2 months ago

“I regularly purchase the lemongrass and grapefruit hand cream which is a great moisturiser.”

Posted 2 months ago

“Lovely products. Prompt delivery.”

Posted 2 months ago

“I have been using Pure Lake products for years now and love the fact that I can use natural products at an affordable price. My skin has never felt so good and I especially love the facial oil!”

Posted 2 months ago

“An amazing local company selling.famtastic products, all of which are totally natural and organic. Their Vasil and Orange candle has the most amazing smell ever”

Posted 2 months ago

“I love this company, fantastic products and fantastic service and delivery, super quick!”

Posted 2 months ago

“Lovely products always greatly recieved.”

Posted 2 months ago

“Very happy to support this Lake District based small business”

Posted 2 months ago

“Very helpful staff on the telephone. Very good products at good prices. A quick delivery. If you have any queries,they sort them out quickly.”

Posted 2 months ago

“I've used this cyclist's balm for many years now to apply to abrasions and broken skin. It seem to work wonders in healing light injuries. Wouldn't be without it when doing any sort of outdoor activity.”

Posted 2 months ago

“Lovely smelling natural products. Quick delivery and good service.”

Posted 2 months ago

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Pure Lakes is rated 5.0 based on 1,777 reviews