Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,084 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely company to deal with. Items arrived in good time and they were well packed.”

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Posted 4 weeks ago

“Excellent service as usual. Bulk buying as cannot travel to refill anymore. Excellent value and top class products. Congratulations on all your well deserved awards.”

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Posted 1 month ago

“Always excellent quality - love the scents!”

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Posted 1 month ago

“Super quick delivery. Bought two products, one of the products was the wrong scent. Unfortunately I had already used it before I realised it was the wrong scent - which was my responsibility. But I called the company and was only hoping for maybe a coupon or something for the next purchase, and they sent the product that I ordered to me completely free no questions asked, and arrived the next day. All products I got are heavenly, especially the body oil. Absorbs super quickly and have been keeping my cuticles happy (I use it almost as a hand oil). Not a lot of stores have ylang ylang scents, so I’m glad to find a store that stores products with it - it always puts me in a good mood when I put it on.”

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Posted 1 month ago

“I love the perfume of these soaps so keep those that I am not immediately using in my clothes drawers to add a soft scent to my clothes when I take them out to wear.”

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Posted 1 month ago

“Excellent range of products all with amazing smells!”

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Posted 1 month ago

“Amazing customer service so helpful and quick to reply Lovely products Order arrived quickly”

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Posted 1 month ago

“Your oil is so rich and thick but blends easily into my skin. The scent is absolutely beautiful. The face cream equally lovely in texture. I think I should have chosen one for dry skin, (my mistake) but it still has performed well . My skin looks smooth and nourished. Your prices are very competitive, and even more so when customers can send their empty container back for refilling. What a clever idea! My previous supplier has increased their prices plus still charging postage no matter how much you spend. I queried this and they didn't even have the curtesy to reply. Which I found very disappointing, having been loyal to them for many years! So Pure Lakes you have now got yourselves a new and very happy customer 😊”

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Posted 1 month ago

“Great products and service”

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Posted 1 month ago

“Perfect products for those who care about their skin and the environment. The only skin care products that we buy.”

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Posted 1 month ago

“Very happy with the products and will order again. Not do happy with the delayed delivery, missed. Birthday for whom the products were ordered.”

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Posted 1 month ago

“I first used your products in a guest house in Carlisle after completing the Hadrians wall walk the room used your products and it gave me chance to try them I was so impressed that I ordered the shower gel and body lotion when I returned home I intend to add to them in the future”

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Posted 1 month ago

“Super fast delivery! Packaged so well!! The smell is incredible!!!! Katrina Dolman x”

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Posted 1 month ago

“Pure Lakes are a great company with friendly, helpful staff. They make fantastic natural products that work and smell wonderful. I use several of their products and none of them irritate my sensitive skin. Thank you Pure Lakes.”

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Posted 1 month ago

“Easy to order from the website and they arrived beautifully packaged Would definitely recommend. A lovely company to deal with 😊”

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Posted 1 month ago

“These soaps are lovely, but are hard to find in the Lake District We wanted to buy a selection while in the lakes but couldn’t find a shop that sold them - so I ordered on line”

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Posted 1 month ago

“Excellent products and good service. Everything I've purchased has been of very good quality. I recently purchased some hand balm and some foot balm for my daughter and my sister as gifts. I know they'll love it.”

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Posted 1 month ago

“Gorgeous shower gels. Beautiful scents. Ethically minded business.”

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Posted 1 month ago

“I love Pure Lakes. The products are always great. A real treat. Easy to roder and delivered on time. Thank you!”

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Posted 1 month ago

“Excellent products.”

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Posted 1 month ago

Pure Lakes is rated 5.0 based on 2,084 reviews