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Pure Lakes Reviews

5.0 Rating 1,777 Reviews

99 %

of reviewers recommend Pure Lakes

Company Reviews

Product Reviews

5.0

Based on 1,777 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Pure Lakes 5 star review on 21st June 2023

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 17th September 2022

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some lovely goodies from Pure Lakes. All arrived on time, very well packed. Unfortunately, I wasn’t happy about one of the shower gels aroma & not foaming. Probably due to hard water in our area. All other things were perfect. I contacted the company, received a really quick reply and then a refund without any quibbling. That was great, wish other companies would be so efficient. Will certainly order from Pure Lakes again. Thank you.”

Posted 4 months ago

“A fantastic and very creative range of products, locally made and super effective! Highly recommended.”

Posted 4 months ago

“Beautiful local products.”

Posted 4 months ago

“Purchase your products not only for myself but as gifts for friends. It's one gift that is ALWAYS gratefully received! My son and daughter in law love your products too and always purchase when they are staying with me in the Lakes.”

Posted 4 months ago

“We used these products in a holiday cottage in Kirkby Lonsdale (Ruskins Retreat). It was a beautiful grapefruit and lemongrass 🍋 . Everytime we commented on it and so when we got home we sent off for some on line. We have the hand wash and hand cream and will be buying refills moving forward.”

Posted 4 months ago

“The orange & basil is fabulous. Someone had bought the handsoap and hand cream for my mother and I was so impressed I tracked you down to purchase more.”

Posted 4 months ago

“Excellent products for reasonable prices. Purchased for own use and for gifts.”

Posted 4 months ago

“The smell of the hand wash is absolutely amazing. I discovered this hand wash when we dined at the Pentonbridge Inn and had to have some for home.”

Posted 4 months ago

“quick delivery, great natural products and very neatly packaged!”

Posted 4 months ago

“Excellent fast service. Wonderful products, packed so safely and beautifully! I'll definitely be placing another order soon!”

Posted 4 months ago

“Excellent. Lovely people, great products and the customer service is exceptional.”

Posted 4 months ago

“High quality natural products, gorgeous fragrances, eco friendly, local business with a very efficient service, perfect!”

Posted 4 months ago

“Even despite the weather disruption the communication regarding my order was brilliant. Great service thank you”

Posted 4 months ago

“I have been using The Pure Lakes products for a couple of years now. They are very high quality. Although priced at the mid to high end of the market I have found that very little of each product (for example hand and body moisturiser) is needed for each use. I love the fact that I am supporting a local business and that they, in turn, are supporting our beautiful countryside by being as "green" as possible.”

Posted 4 months ago

“I adore the Pure Lakes products, was gifted last year hand cream/hand wash and the muscle balm. All have a stunning aroma and the muscle balm has been my continous go too. Highly recommend.”

Posted 4 months ago

“We were introduced to the Pure Lakes products when we stopped at the Gilpin Hotel for my wife's birthday and we have bought them ever since. An excellent product range at good prices with speedy delivery. Roy Nightingale.”

Posted 4 months ago

“Have been using Pure Lakes products since staying in self catering accommodation in the Lakes many years ago where the owner provided shampoo, conditioner and shower gel. Since then have returned my own containers using the refilling service as I've purchased these products plus the hand cream. Highly recommend.”

Posted 4 months ago

“Excellent.”

Posted 4 months ago

“Ordered online. Lovely products, lovely service, very well packaged. Highly recommended.”

Posted 4 months ago

“Excellent service and product, thank you.”

Posted 4 months ago

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Pure Lakes is rated 5.0 based on 1,777 reviews